Hazro HZ27WC dust specs

[Twirlywoos]

Hi

I received my b grade monitor today and whilst it has around 5 dead pixels, I noticed what looks like dust trapped behind the panel and it's showing on the screen.

Also the plastic housing is not perfectly straight. I put a spirit level to the side of it and it's of by 1cm and looks wonky to the eye.

Can I use this as a valid reason to RMA it? I like the screen a lot and would love to keep it but it looks like a manufacturing defect.

Any advise would be welcomed.
Ta

 

[Twirlywoos]

hi,

I would like to to keep the monitor therefore rma seems the best option, however what I should have been clear on is that for a B grade monitor would an rma be rejected if there are more than 5 dead pixels, the housing/bezel is not straight and there appears to be dust specs embedded in the panel?

 

[Twirlywoos]

I'm just might dsr it guys just in case ocuk charge for testing and then deem it within tolerances. The bezel itself is really poor. I was cleaning the panel with a micro fibre cloth and the bezel had a couple of (mm) gap between the panel and liquid could have gone inbetween it. I don't know if that is normal with Hazro's build quality, but with my Samsung it's nothing like that.