Hazro Monitors - Sending back

silverf0x

silverf0x

silverf0x

Associate
Joined
7 Feb 2011
Posts
140
Location
Edinburgh
I have never sent anything back under DSR and noticed that there were a couple of other people that wanted to know about this info as well.

Can anyone offer advice as to how to do it and what courier to use?
Do you get a full refund minus postage costs?

Also are you sending yours back (DSR or RMA) and what model is it?


I have the 'A' model and am considering sending back under DSR.



Please keep problem reporting to the other threads so that Hazro can see them.
 
Sylver123 said:
I have notify OcUK today that I would like to send the screen back under DSR and i`m now just waiting for response from them.
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I am in the same situation. Was considering asking them to swap for a Dell 27" but they seem to be sold out.

Tempted to wait until the next batch of Hazro monitoes after they have refined their dust-proofing.
 
Sylver123 said:
Some peaple might think that £419.99 is not a lot of money but it is to me when the product is not working properly the way it should and to my satisfaction.
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I paid £520 for the A screen and that is a lot of money for me!

How did you contact them for the DSR? I sent them a webnote on Wed am but have not heard anything back yet.
 
i've just requested an rma for a replacement.
It's too good a monitor to not give it another chance. Will see how the other one is.


EDIT: Was told that I can't get a replacement, just a refund. If I buy another one now and see if that is better before I send mine in, will I still be able to DSR the second one if I am not happy with it?
 
Last edited:
Combat Fighter said:
If you have notified OC within the 7 working days that you wish to return it under the DSR how long can you leave it before you can send it back?
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fro my email :
This RMA number is valid from XXX for 28 days, unless stated otherwise. If you are unable to return your products in this time please request a new RMA is issued when you are ready to return them.
 
can anyone confirm that when you send something back by DSR that you are refunded the amount you paid for the item + postage that you paid initially, or is postage not refunded?

thanks.
 
ok, I was actually heading down to birmingham so hand delivered it at the shop on the way, but when i got refunded the postage was not included.
I'll send them a webnote querying it.

thanks for the replies.

Surveyor - have you found a similar monitor to the Hazro? Or are you waiting for something else?
 
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