Hazro UP-M23W1D issues

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8 Apr 2008
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I got the (black) 23" about 2 weeks ago -- I installed it last friday. I've had a few "out of the box" issues and one which I just discovered:

Out of the box:
+ The screen stand bottom plate was not screwed properly. I had to use a screwdriver to finish off the assembly.
+ There is one loose piece in the screen, a screw or something that makes noise when I move the screen around.
+ The OSD menus were in korean, I had to fumble with the horrendous touch interface randomly until I found a way to switch it to english
+ Using a "pixel tester" to check for dead pixels (none) I notices that on a black background the backlight is very, very uneven. the right side is brighter, and the bottom right corner in particular is a LOT brighter. Possibly that missing loose screw...
+ The screen chassis is very warm, almost hot. the panel itself is a LOT warmer than my Apple 23"; I measure it at 42C while the apple one is at 28C

So I was not massively impressed -- the panel is indeed good, but the built quality is lame.

Now, I used the screen a little since the week-end, and I was reasonably happy -- even almost forgot the backlight as it's mainly visible on a black background.

However, I just discovered that the pixels are 'burning'. Areas of the screen that had static horizontal lines (bottom of the menubar, Adium windows title bars) have left a mark ! If I launch the pixel-tester again, I can see a very visible darker patch there; typicaly the most visible one is the OSX menubar shadow at the top of the screen.

Anyone experienced that ? I'm now worried sick, because my "return" week is done, and I might have to deal with a questionable "guarantee" that doesn't inspire confidence, considering the other topics I since discovered about that screen...
 
Once the new revision are in end of this month of course (they won't have any old stock laying around).

It sounds to me like you just got a bit of a dud (it happens). As far as temp goes the top of mine is about 40-ish, but that just means that the heat is being radiated away from the panel.

As far as image persistence goes, I've heard it can happen on S-IPS panels (moreso than any other LCD panel type) but haven't seen it myself on the 24" model.
 
Has anyone got information on any 'new' hazro 23" these days ? Also, for RMA, the OcUK tells me to email hazro, and hazro support page tells me to contact eh reseller... Hmmm...
 
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