• Competitor rules

    Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.

HD 7850 no temp?

mrbreckles

mrbreckles

mrbreckles

Associate
Joined
25 Feb 2010
Posts
9
So i've just had the above mentioned gfx card arrive and it isn't showing any temps in ati catalyst, msi afterburner or gpuz. Any ideas?
Help is appreciated :)
 
And now my system is locking up. It's either a lock-up where basically it just freezes, no sound distortion etc, just a freeze. Then i had a couple which the whole screen was distorted, not sure if artifacting is the right word but yeah.
Now before this card i've been having BSOD problems and figured it was the card as the mobo, ram and cpu were all bought new from here as part of a bundle.
I've been having problems with windows only recognising 4 out of the 6gb of RAM that's inserted.
Im wondering whether its a RAM or mobo problem now?
 
What card did you get?

Sounds odd that there's no temp showing up. Was the box all sealed when you got it?

If you're getting crashes, it definitely sounds faulty. Did you get it from OcUK? If so, post a message up in the CS forum. They're very helpful in there.
 
CHokKA said:
What card did you get?

Sounds odd that there's no temp showing up. Was the box all sealed when you got it?

If you're getting crashes, it definitely sounds faulty. Did you get it from OcUK? If so, post a message up in the CS forum. They're very helpful in there.
Click to expand...

It was boxed with all the correct parts however there was no seal as such on it so in theory it could have been got at.

I've been experiencing bsod's and restarts since i first put the pc together. I bought an identical set of RAM to what came with the bundle to upgrade from 6 to 12, and have tried both sets just in case it was faulty ram causing the crashes but it didnt change a thing.
There's 6gb ram only showing up as 4. Since swapping the old hd 5850 to the 7850 the crashes have been worse, much much worse. It got to the point last night where i had to just forget it as it would make it to the windows 7 log in screen and freeze up.
The other thought is power supply, running a 650W OCZ PSU, an ssd and a seperate sataII hd and the MSI 7850 Frozr III (which if i understand correctly uses less power than the 5850) so i cant see why the power supply would be the issue.
Also the bundle i bought was a pre OC'd by Overclockers bundle, and whether i use the OC profile or the default bios profile the issues are the same.

I don't have the money to keep replacing parts in the hope that one will work, and i dont really want to return something for testing for it to be found to work ok and i'm stuck with paying the fees for testing.

Thanks for the advice and i understand theres a lot to read and answer there but this has been going on for months and im at the end of my tether and 1500 quid lighter.
 
Sounds like a system issue to me, especially if it was crashing and locking up before the new card.

Memory not showing up could be several things:

Memory could be knackered
Mobo could be knackered (ram slots)
CPU could be poorly mounted

As a first step i'd just leave in half the memory, and remove the cpu, check the socket make sure its clean and no bent pins, check under the cpu to make sure its clean, then reseat it and remount the cooler and go from there.

Give it a memtest with just one set in. Then repeat with the other set. If both pass try with both sets in.
 
Should have paid more attention to the original post, I didn't notice that you were already having issues prior to installing the card.

Yeah as HeX suggests, I'd run Memtest on each set of RAM sticks to see if that brings up issues. Try it with all four afterwards to see whether you can narrow down whether it's the slots on the board or the sticks themselves that aren't working.

I'd very much doubt it's your PSU. That should be more than enough to run what you've got without problems.

I've never bought a pre-clocked bundle before, so not sure what the profiles are like, but if you restore your BIOS to defaults (make notes on the configuration at the moment for later) and then try Windows again, does that work ok?

Also, stupid question but I have to ask anyway because I've seen this loads before. Did you reinstall Windows on the PC when you built it, or did you just try from an old hard disk? Again, I'm not insulting your intelligence, but working in IT you'd be amazed at how often that happens. What version of Windows are you running, and is it 32-bit or 64-bit?
 
Last edited:
..

My gut instinct is it's the motherboard.
I've tried running the system using optimised fedaults in the bios as well as the oc profile. Tried running it with 1-6 ram sticks (have 6 sticks of 2gb RAM)
Also it was a fresh windows 7 64bit home premium install on a brand new SSD (secondary sata drive for storage and game installs)

Sorry that this has kind of veered off the graphics card discussion, but it's weird that the problem got worse once the new card was introduced.
That said, i put the new card in and it played like a dream for a couple of hours and then just went downhill from there.

The other thing that's strange is that since i've had it running, sometimes when i've clicked shutdown the system would do its thing and shutdown (power off) but something itll shutdown windows yet the system is still actually powered up (fans, lights etc still running. Not sure whether that is an indicator of the crashes?

Could it be that the bundle provided has incompatible ram for the mobo? as the ram supplied differed from what was listed in the discription.
 
Last edited:
I did have problems when I tried the Afterburner program with my 7850 that it caused lockups, and didn't report any temps etc. However, these readings were fine in Catalyst Control Centre, so I think there is some conflict between the 2 programs. Try running with out afterburner installed for a while and see if it becomes stable again perhaps?
 
Right then, well now I'm home from work I've actually had the chance to get my hands on the damn machine.
Turns out the crashing was caused by Afterburner not working with the current catalyst drivers for the 7850. So firstly i uninstalled afterburner in safe mode which has got rid of the fact i couldnt even get past the logon screen.
Secondly i've gone into my bios and changed the SSD settings to be recognised in AHCI mode (it was set to IDE, although i could swear i'd already done that) and finally i dialled back the RAM to 1333 rather than the 1600 its supposed to run at as i've heard the change in timings may help. Having said that only 4gb out of the 6 is being recognised.

Im not sure if this has anything to do with it but when in the bios and i hit enter to go into the settings for changing voltages, timings, multipliers etc the keyboard works intermitently. The keyboard has backlit keys so it makes it even more obvious when the lights are going on and off (every couple of seconds) Is this a common bios feature as i noticed the voltage readings would update every time the power would come back to the keyboard.

Thanks again all for the help so far.
 
Last edited:
You must log in or register to reply here.
Back
Top Bottom