HDR TV but not seen as HDR?

snowdog · 12 Sep 2021 at 10:18

Hi, I have a Samsung 75 "Crystal UHD 4K 75TU7020 (2020), which is HDR10+...

Windows doesn't see that it's HDR capable (I use a good new cable and my cable, 1080ti and tv should support it) when I directly connect my pc to the tv.

Also when I play stuff via Plex on my TV directly, I get this message:

Why can't I play in HDR ? Anyone have any idea?

TheVoice · 12 Sep 2021 at 12:45

Do you have HDR turned on in the TV settings for that particular HDMI port?

theone8181 · 12 Sep 2021 at 13:01

Are all channel hdr? My (admittedly several years old) Samsung only has one hdr hdmi.

snowdog · 12 Sep 2021 at 13:34

Ok I found it under an odd setting under general settings, called hdmi extensions... Stupid Samsung why would one turn if off by default? Windows now recognizes my TV as hdr compliant. But plex doesn't, is it a client limitation and would I need owt like an Nvidia shield?

TheVoice · 12 Sep 2021 at 14:36

snowdog said:
Ok I found it under an odd setting under general settings, called hdmi extensions... Stupid Samsung why would one turn if off by default? Windows now recognizes my TV as hdr compliant. But plex doesn't, is it a client limitation and would I need owt like an Nvidia shield?

For compatibility. Most manufacturers do the same.

Not sure about Plex, HDR content works fine on the app on my LG.