Dear Trialist,
Thank you for agreeing to partake in our exciting 12 Mbps DSL trial.
Your line has been scheduled for upgrade during the morning of August
9th (this coming Thursday). As mentioned in my previous mail your
broadband will have a short down-time of approximately 10 minutes while
your service is being upgraded. There is no need to contact our
customer service department during this downtime as your service should
re-activate after approximately 10 minutes.
During the course of the trial period (approximately 1 month) Irish
Broadband has established a customer support team specifically for
trialists where they experience any difficulties - I'll be following up
this e-mail with the contact details for this support team.
Please feel free to contact me if you've any queries.
Kind Regards,
Irish Broadband Internet Services Ltd
Thank you for agreeing to partake in our exciting 12 Mbps DSL trial.
Your line has been scheduled for upgrade during the morning of August
9th (this coming Thursday). As mentioned in my previous mail your
broadband will have a short down-time of approximately 10 minutes while
your service is being upgraded. There is no need to contact our
customer service department during this downtime as your service should
re-activate after approximately 10 minutes.
During the course of the trial period (approximately 1 month) Irish
Broadband has established a customer support team specifically for
trialists where they experience any difficulties - I'll be following up
this e-mail with the contact details for this support team.
Please feel free to contact me if you've any queries.
Kind Regards,
Irish Broadband Internet Services Ltd