Help: Adobe CS5 Master Collection

[gee3000]

I've had this installed for a while now and recently Adobe Photoshop has been acting up. It keeps crashing as soon as I load anything to do with text (this includes the character pane, paragraphs pane, any file containing text, adding text to a new document, even just clicking on the T icon for text. The error message which pops up points to a DLL file (CoolType.dll), and I'm getting the feeling this file has become corrupt.

Can someone please zip me a copy from their system?

There are 2 files of the name CoolType.dll, one for x86 and one for x64. They must be from the same: Adobe CS5 Master Collection, and can be found in the following locations on x64:

• C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)
• C:\Program Files (x86)\Adobe\Adobe Photoshop CS5

Email to gee at live dot com would be very much appreciated!

Thanks.

 

[Cosimo]

The CoolType.dll is part of the typography engine. Which would suggest your problem is font related. Adobe have already issued a number of fixes to crashes and have addressed a number of font related crashes. Have you updated your programs?

 

[gee3000]

Thanks again to Asim for sending me the file - unfortunately replacing that particular DLL didn't work.

I have however managed to fix the problem but only with Photoshop x86. Photoshop x64 still throws an error but I can live without it!

I read this exact problem is caused by the presence of a single or many corrupt fonts. I backed up, took ownership of and deleted all fonts from my Fonts folder (apart from those Windoze wouldn't let me because they were being used). I turned off all options under Type in Photoshop Preferences. Rebooted, opened Photoshop and it works fine!

I think my Windows 7 fonts folder got severely messed up because with default ownership and permissions it would only display about 10-15 fonts. With full ownership and permissions I could see all files, and there were a load of randomly named .FON files (ceb4845.fon). I've gotten rid of most of them now but there are a few required ones. I'll replace the deleted fonts few at a time to figure out which one's corrupt.

The CoolType.dll is part of the typography engine. Which would suggest your problem is font related. Adobe have already issued a number of fixes to crashes and have addressed a number of font related crashes. Have you updated your programs?

Yeah I updated to 12.0.1 and the problem persisted.