Help/advice for my Microsoft account please

SexyGreyFox · 20 Apr 2023 at 10:55

After leaving Virgin I now have 4 months to switch my NTL email to my Gmail email address but I have ran into a problem.
I've tried to add my Gmail but I get the error message in the 2nd picture.
Any idea why I can't add it, could it be because some hacker tried has tried to use it?
If they have could I get it back for me with proof?

Update
I've just created a Microsoft email address and that is added.

SexyGreyFox · 25 Apr 2023 at 20:36

Yes I registered my NTL many years ago.
It won't allow me to add my Gmail.
I made a Microsoft one on Saturday.
I'm worried if I log out of windows I might not get back in.

SexyGreyFox · 25 Apr 2023 at 21:08

ChrisD. said:
I meant go to https://account.microsoft.com/account/Account and put in your gmail account but select lost password.

I've never added my Gmail account but I want to but it won't let me.

SexyGreyFox · 25 Apr 2023 at 21:18

john_smith said:
The advice ChrisD is giving is correct.

Actually big apologies, it has sent a reset code to my Gmail

Thanks both.

Now please read my problem below

SexyGreyFox · 25 Apr 2023 at 21:24

Kenai said:
Whether you added it, someone you know added it, some random lunatic used it, it was for another service you didn't even realise was connected to Microsoft, what Chris is saying is go to the 'I forgot my password' section, put in your GMail and let it reset the password - you can then log into that account and perhaps find out what/how/who/why it's already registered with Microsoft.

Once you've done that, you might then be able to move on to adding it / merging it with the account you're trying to sort out.

~Divine~Wind~ said:
It clearly says that the email address is already taken

AKA someone has created an acc with it

If it's your email then the info above by ChrisD whould allow you to correct this, pass reset and "claim" it I woudl expect

Read post #9

SexyGreyFox · 25 Apr 2023 at 21:26

So this is my new problem that is worrying me

Top picture my Computer login screen
Bottom screen my new outlook address which I want to use as my PC login email
How do I get my PC login to be the Microsoft one?

SexyGreyFox · 25 Apr 2023 at 21:32

SexyGreyFox said:
So this is my new problem that is worrying me

Top picture my Computer login screen
Bottom screen my new outlook address which I want to use as my PC login email
How do I get my PC login to be the Microsoft one?

I think I know what to do, I've got to change it in my PC Settings.

maybe not

WTF
How do I change it so it shows my Outlook address on my screen?

Update, I've now added the Microsoft email on my PC so a lot closer.

SexyGreyFox · 26 Apr 2023 at 09:26

FoxEye said:
Scratch that, you can. How freaking weird! What is the purpose of giving your MS account an @gmail domain alias? I'm confused!

I had Windows 10 when it came out (and this probably goes back to 1998 on all Windows) that I only ever had an NTL email setup for my Windows.
For the first time on Saturday I made my first Microsoft email account.

I've still got so many questions to ask but I'll wait until I get home because it's doing my head in.
eg I've been all over the Microsoft Webpage, I've Google'd but I can't see anywhere on that site that shows my two alias email addresses - NTL and Gmail.

SexyGreyFox · 26 Apr 2023 at 10:18

beachBOYken said:
Where does it say you can add an alias other than an outlook address @FoxEye? thats really weird I never knew that was possible.

Look at my picture above #14

The only problem is I have two other alias's but I can't see them on the webpage.
I've only ever had an NTL email account for Microsoft until Saturday when I added the Microsoft one.

SexyGreyFox · 26 Apr 2023 at 10:42

beachBOYken said:
To view all your account aliases go to account.microsoft.com, once signed in, click on "your info" top left of page. From there scroll down to see all you email addresses as well as "sign in preferences" where you can change how you sign in.

Aaaaargh, this is my problem

I have 3 accounts and all 3 can get into Microsoft.
I have gone to Sign In Preferences and it only shows the one I login with, it doesn't show the other two.

SexyGreyFox · 26 Apr 2023 at 11:13

beachBOYken said:
Thats strange, that should show all you addresses. Well another step forward

If I log in with my NTL and Gmail it only shows them :confused:

SexyGreyFox · 26 Apr 2023 at 18:45

OMG it's dead easy
Log into my PC on Accounts and click on Sign In with a local account instead.
I have no Microsoft services and reading the advantages and disadvantages it doesn't bother me.