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help!! antec h20 920 cpu cooler

zentoste

zentoste

zentoste

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Joined
31 Dec 2011
Posts
9
hi ,
i have problem with the 920 cpu cooler , i sure did everything like the manual said when i build my mobo , when i fired up for the first time i received a msg said " cpu fan error " , but then it keep on loading windows anyway ,the cooler seems working , and when i try to install the driver and software from dvd for that cooler , a msg pop up and say cannot connect to chill control device ,check usb connection on device and restart the chill control application .
when i open device manager under the universal serial bus controllers ,theres yellow triangle which said unknown device ,i belive is the cooler . worry that without the control it will fry my cpu , please help ,

my mobo spec
:
asus crosshair fomula v motherboard

kingston hyper x 16gb

asus geforce 560 ti direct cu2 top

corsair 850w

amd bulldozer fx-8 eight core 8150 3.10ghz

antec h20 920 cpu cooler
 
Firstly, gently touch the tubes, can you feel movement/vibration? if so the pump is working and fluid is flowing normally.

Theres software here - http://www.antec.com/Believe_it/product.php?id=NzA0MzcwJjE3

Then double click the "setup" icon.

A pop up box appears and does some stuff, then a another smaller box appears and this is the USB driver, click "trust" and let it install.

If you then try and click the desktop icon created, it should do the error you mention, retart the PC, and on restart the taskbar icon balloon should pop and sya something like successfully installed software.

Then double click the desktop icon.

Should be working.
 
Last edited:
thanks for reply stulid , the hardware part is working , i do the setup but wheres no smaller box pop up for the installation ,after the installation finish , restarted , still the same problem ,
 
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You clicking this?
 
Hi I have this problem too (not really a problem though)

Your motherboard has a designated cpu cooler header. It's likely you have it plugged into one of the other ones.

You have to plug a fan in there or it will give an error each time you start your pc, has no effect on anything working either way as long as its powered its fine. Check your motherboard manual to find the correct one.
 
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