help black screen

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3 Sep 2010
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132
I'm trying to do a fresh install from retail dvd of windows 10, i've got nothing plugged in apart from my 7970, keyboard, mouse and the ssd, and 2x4gb ram sticks.
after installing it restarts and boots from the ssd, i get a little loading symbol for a min and then the screen goes black and there it stays for ages.

I've tried all the ports on the 7970 and tried using the onboard graphics too.
I've formatted the ssd a few times.
I've had a quick look in bios but i'm not sure what would cause this issue.

help please:(
 
in case its a DVD issue i would try using the W10 download tool and create a USb stick with the same version of 10 on it and then use the W10 product key as normal through the install.

also in the bios make sure the sata ports are set to achi before starting the windows install
 
Last edited:
Thanks for the tips, it's set to ahci so no probs there. I've gotten past the black screen now for no reason but it's now stuck on 'just a moment', good joke microsoft really.
Might try the download then instead
 
i would try the USB download as it maybe a issue with the DVD and i find that the USB version is a lot quicker when installing windows anyway.

post back if you still have any issues
 
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