HELP! Brand New RX 6600 XT - One Fan Spinning at 100%

[iwall]

Hi there,

Got a brand new Sapphire Nitro RX 6600 XT last week from Overclockers. Only just installed this morning and one fan is spinning at 100%. This is despite both Sapphire Trixx and AMD Radeon reporting 0 RPM.

What can I do?

Thanks.

 

[iwall]

At idle. More or less as soon as the PC starts up. Only one fan. Checked radeon and it reports 0 RPM.

 

[iwall]

Its only got 2 fans. One fan is just constantly spinning at 100% even just using Windows. This looks a dud card. I've raised a ticket with Sapphire but not holding out much hope.

 

[iwall]

I created a custom fan curve in the AMD Performance tab and flicked on and off the 0 RPM mode. One of the fans responds correctly and spins down. However the other one that's constantly spinning doesn't respond. According to AMD both fans should be 0 RPM.

I wonder if there's a loose connection somewhere that stopping the driver from accessing it.

 

[iwall]

Thanks for the suggestions. Already used DDU in the first place and the second PC isn't an option. The fact that I can clearly see the driver working with one of the fans is suggesting a hardware rather than software issue.

 

[iwall]

Hi all. Thanks for the suggestions. The fan was also like this in the bios so i've sent it back via RMA today. Real pity as i've waited months for a card. One of the quirks post brexit is that because i live in dublin i can only avail of a refund. Given the price of the card is now 60 quid more, looks like i'll be waiting a few months more. Can only hope my rx 480 holds out

Cheers.