Help! Cannot boot with 2 sticks of RAM

deano-5 · 27 Dec 2014 at 04:14

Hi I can only boot with 1 RAM stick in slot 1.

Mobo: Z97N Gaming 5 Mini itx
CPU: 4690K

My CPU pins got bent but I fixed them, maybe this is related? Both sticks are fine when alone. When I have both fitted it wont post.

deano-5 · 27 Dec 2014 at 05:53

deano-5 · 27 Dec 2014 at 20:14

Datass said:
Did it work before the pins got bent? I'd go back and double check all the pins are aligned, many of them go straight to the slots.

No but it seems ok.

Do I need to turn dual channel on?

deano-5 · 27 Dec 2014 at 20:30

Its mini itx...
Forgot to say this ram is fine on my old pc

deano-5 · 27 Dec 2014 at 22:27

Should I try memtest?

deano-5 · 27 Dec 2014 at 23:49

Update: I believe RAM slot 2 is faulty. I can only boot with slot 1 occupied. RAM is fine in other machine

Should I contact the merchant or Gigabyte?

deano-5 · 28 Dec 2014 at 00:47

wazza300 said:
Check the pins are aligned and not bent,also check CPU cooler isn't too tight

The CPU pins? I made sure not to overtighten the cooler