Help! Computer crashing after boot screen

Aspecto

Aspecto

Aspecto

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Joined
7 Mar 2005
Posts
301
Location
Leeds
Hi,

A customer brought a computer to me that was constantly BSOD'ing.

At first it would start up into windows XP and run for a time and then what looked like a graphics card failure would occur (Pink Lines all over screen). Re-started into safe mode worked fine in that for a while and then BSOD again.

So stuck another graphics card in, again worked for a bit but then would just crash and have to be restarted. Sometimes it wouldn't restart at all, fans would come on but couldn't hear HDD boot up, so left it for a bit then it would start again but crash.

Replaced the RAM, consistently starts up. Gets to windows XP boot screen blue loading bar comes up runs and then it crashes after this everytime. Boots and runs in safe mode fine. Ran chkdsk /r from windows CD said it fixed some errors. Restarted same result

Ive tested the 12V and 5V lines from the PSU to ensure full power is being sent.

Does this sound like windows needs a fresh install or is the HDD on its way out?

I dont want to charge for a full reinstall, for the customer to come back to me in a week or two when the HDD is fubar.

Thanks for any help!
 
Tried windows repair, same thing again just before the welcome screen should appear it crashes and restarts itself.
 
is the RAM you put in known to definately be working, volts and timings set correctly on it in the pc etc?

Whats the BSOD say? I assume youve reinstalled the graphics drivers? Tried a "clean boot"
 
RAM definately works, all bios settings are set to auto so should adjust anything on the RAM accordingly. Clock speed is same as RAM i took out.

Cant remember what BSOD said. Tried to clean boot now but cant get into safe mode as i ran a windows repair (Wants XP setting up again).

Looks like im going to have to reinstall anyway.
 
run a HDD diagnostic tool to check the drives if you get a succesful reinstall

you've changed the RAM out to a set you know is good? so not that

Bios settings are good?

so either a corrupt XP OS install or HDD which is on it's way out
 
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