Help diagnosing event causing computer to reboot with no error message

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18 Dec 2008
Posts
512
Since last Tuesday by main computer has become unstable rebooting randomly with no error message. It appears to only happen when I run Eve-Online via Stream proton.

I installed Eve on a different PC and that one also suffered a reboot after I left it for a few hours (returned to the Ubuntu sign in screen), so it does not appear to be a hardware issue on my main.

To be safe I ran memtest86 for a few hours without error. Superposition benchmark runs just fine so I don’t think it’s a GPU issue. The only constant is having an instance of Eve running in the background with the system idling.

Can anyone advise what additional steps I can take to decisively prove that the Eve-Online client is the cause? What logs should I be looking at?



Hardware Information:
Hardware Model: ASUSTeK COMPUTER INC. WS X299 PRO_SE
Memory: 128.0 GiB
Processor: Intel® Core™ i9-7980XE × 36
Graphics: NVIDIA GeForce RTX™ 4090
Disk Capacity: 9.5 TB

Software Information:
Firmware Version: 4401
OS Name: Ubuntu 25.04
OS Build: (null)
OS Type: 64-bit
GNOME Version: 48
Windowing System: Wayland
Kernel Version: Linux 6.14.0-23-generic
Running Eve in DX11 mode


Hardware Information:
Hardware Model: ASRock B550 Phantom Gaming-ITX/ax
Memory: 32.0 GiB
Processor: AMD Ryzen™ 9 3950X × 32
Graphics: NVIDIA GeForce RTX™ 3090
Disk Capacity: 4.5 TB

Software Information:
Firmware Version: P2.20
OS Name: Ubuntu 25.04
OS Build: (null)
OS Type: 64-bit
GNOME Version: 48
Windowing System: Wayland
Kernel Version: Linux 6.14.0-23-generic
Running in Eve DX12 mode
 
FWIW, I have run Memtest64, and it took 8.5 Hours to find an issue, I'd then ran it for 12, then 24 hours once I'd fixed it, to be sure.
 
Happened again on the second PC only running Eve for a few hours :-(

Its frustrating since CCP don't support Linux.

I have been using the same driver for a couple of months without any problems until this week. So far CCP have broken the new Eve launcher from running in proton and now the game too.

Looks like I am going to have to return back to Windows until (if) they acknowledge the problem.

Edit: I might just be too hasty apparently there are people running Eve OK under Debian, so I am switching back to Debian to test.
 
Last edited:
Sadly at 9:29 am my machine running Debian 12.11 hard rebooted whilst running Eve since downtime yesterday. When I got up this morning I thought the change of OS was working after so many hours spinning ships in Jita without a problem. I think I can say now its not Hardware or Linux distro is the problem or am I overlooking something?
 
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