Help in troubleshooting ADSL problems

[thedoc46]

Hi,

Staying around the in-laws at the moment who is running with Sky Broadband. Anyway, signal dies every hr.. Not very familar with ADSL tech settings so if anyone can throw me some advice it would be appreciated.

Logged into the router

Router StatisticsSystem Up Time: 101:52:24

Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 4000 5595 0 0 0 0:10:20
LAN 21 0 0 0 0 101:52:24
WLAN 1815900 1141618 0 0 0 101:51:57
ADSL Link Downstream Upstream
Connection Speed 6880 kbps 448 kbps
Line Attenuation 27.0 db 14.5 db
Noise Margin 8.6 db 28.0 db


Modem
ADSL Firmware Version A2pB023o.d20h
Modem Status Up
DownStream Connection Speed 6880
UpStream Connection Speed 448
VPI 0
VCI 38


Exchange is only about 1/2 mile away. Bridgnorth Shropshire...

Does any of those figures seem out of whack ?? I have the basic microfilters they provided on each line.. Are there any reports of these being un-reliable? Should i advise to go with the quality 10quid ones?

 

[thedoc46]

I'm only assuming its netgear - it could be a D-Link 27xx as well or a few other routers using the broadcom chipset.

Thanks, it's a Sagem router with Sky branding all over it.. Dark Grey in colour.

Can you give me more info on these profiles you mention? 6db Profile or the next step up 9db profile? Is there some way of finding out what profile i should be on?

Just tested via speedtest.net and it's not great at the moment, about 1.2mb down and 300k up with a latency ping of 125ms... Earlier the latency was around 75ms BUT i guess it is that time of day when everyone gets home.