Help me decide.(Xilo)

[Mittens]

hi peeps.
at the moment im with adsl24 via murphx, who i think have just been bought out by the daisy group... anyway i mostly have no problem with them and its a nice fast service, but lately my pings when playing world of warcraft have become a problem - its not uncommon to have a ping of over 400 ms.

Now im starting to get hacked off with it and considering a move to Xilo - they do 2 packages in my 'bracket', a 75 gig per month no off peak includes upload etc, and an unmetered jobby.

what id like to know from people on their 'up to 16 meg unmetered' service is if their pings to various games are ok.

the reason im asking is a friend recently moved to xilo, and he said the guy at the end of the telephone told him this - the 75 gig is more for gaming , its up to 24 meg and lower pings, the unmetered is likely to give you pretty high pings as its just a trade off for not having a cap.

Im heavily paraphrasing , but hopefully you get the idea.

any experiences anyone can share with me regarding this at all ?

TIA

 

[Zarf]

Apparently the 16Mb 'Pro' packages run on the C&W LLU, and the 24Mb runs on Tiscali LLU. Home is 50:1 contention, Office is 20:1.

I'd probably go for the 20:1 16Mb package myself, not sure what the contention is on the tiscali, but unless you live next to the exchange you probably won't sync much above 16 anyway. I've not heard good things about Tiscali contention in general.

 

[uno]

what id like to know from people on their 'up to 16 meg unmetered' service is if their pings to various games are ok.

the reason im asking is a friend recently moved to xilo, and he said the guy at the end of the telephone told him this - the 75 gig is more for gaming , its up to 24 meg and lower pings, the unmetered is likely to give you pretty high pings as its just a trade off for not having a cap.

We don't actually recommend it for that reason.

Pro 24 has better kit at the exchange, so the connection is likely to be more stable - and gamers love stability.

That said, we've got plenty on the Pro 16 service without any problems at all. It all comes down to the length and quality of your line.

Matt

 

[uno]

I'd probably go for the 20:1 16Mb package myself, not sure what the contention is on the tiscali, but unless you live next to the exchange you probably won't sync much above 16 anyway. I've not heard good things about Tiscali contention in general.

As Pro 24 is usage based, there is no set contention ratio - just like BT's 8Mb MAX services.

Tiscali Wholesale is in a completely different world to their retail offering. The problem that most people have with their retail offering is support/throughput, both of which are completely different when used via a wholesale offering.

Matt