Help me fix this PC!

Camalot · 3 Feb 2009 at 12:54

A friends friend has given me their pc to fix. They said they had a virus off MSN and it wont work, so ive just set it up at home, and my god is it fudged!

You can't defrag it
You pres on IE it just crashes
Im trying to install Spybot but it says "invalid floating point operation" something or the other, then crash
Mcafe is install on it, but it crashes on start up.

I'm running outta options, what more can i try? Formatting it would be next on my list, but is there anything else i can do ?

simbady · 3 Feb 2009 at 12:55

System Restore??

Camalot · 3 Feb 2009 at 12:59

It's been turned off, so there is no restore points at all.

I just tried adaware which crashed as well, hmmm :confused:

I managed to run smitfraud from a USB stick, which seems to have killed some, but its still pretty wrecked. You can't do anything on it without it just falling over and crashing.

Gman · 3 Feb 2009 at 12:59

start it in safe mode and see if you can install anything

Ging3r · 3 Feb 2009 at 12:59

Re format, start again

simbady · 3 Feb 2009 at 13:01

Reformat and tell your friend not to accept files from people named Trojan

Theguy · 3 Feb 2009 at 13:09

before you format, you might want to get a live linux and copy the important documents to a different HD.

Camalot · 3 Feb 2009 at 13:11

Seems beyond repair actually, safe mode doesn't seem to want to work either. I've backed his pictures up to a usb pen so i might format.

When it crashes, alt ctrl del says its been disabled by administrator :eek:

Never seen a PC so clogged up with crap.

Dutch777 · 3 Feb 2009 at 13:30

Superantispyware should sort this out. Have done some pretty messed up systems with it.

You can download an installer for it that works and isnt blocked by spyware in safe mode:

Link to superantispayware: http://www.superantispyware.com/download.html

Link to there Safe mode installer file is called SAS_FREE.EXE http://downloads2.superantispyware.com/downloads/?S=D

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Theguy · 3 Feb 2009 at 13:38

Personally i wouldnt bother with trying to repair, and just format.
afterwards make sure you tell the owner not to be clicking randomly on the internets..

Camalot · 3 Feb 2009 at 14:53

Could't get into safe mode, it would just crash. So its formatted now and back up and running.

Only niggle is on boot, it askes which operating system to load, and gives me two XP options?

I've booted from the CD and made sure all partions were deleted, leaving one remaining partion which i installed xp onto.

Never had this issue, any clues?

blastman · 3 Feb 2009 at 15:02

you'll want to remove an entry from the boot.ini file. It's located on the root of your c drive. You will have to view hidden and system files to see it and you'll also have to change it's attributes so it's no longer read only.

note; make sure you back it up in case you delete the wrong line!!!

Hope it helps.

Camalot · 3 Feb 2009 at 15:12

Deleted one entry, still makes me choose between two on boot though :eek:

Edit - Worked, cheers

Knubje · 3 Feb 2009 at 15:41

If it is that fubar'd I'd say they could just do with a fresh install after formatting. Make sure you keep all their stuff. It's often the best way to go in extreme circumstances imo.