Help me sort out my unreliable internet!

Caporegime
Joined
24 Oct 2012
Posts
26,411
Location
Yer nan's knickers
Brand new wifi card in PC. Brand new Sky router. 2x brand new Eeros APs, one plugged straight in to the router in bridge mode.

Connections, all over wifi:

1x PS5
1x Chromecast
1x Fire Stick
1x Smart Telly
2x Phones
3x Laptops

No wired connections.

The internet works perfectly fine 95% of the time, decent ping, decent load times, but every now and then it has an absolute meltdown and my ping in COD goes up to 5 seconds and my packet loss has gone as high as 7%. This goes on for a few minutes, then goes back to normal.

This also happens with all the other devices on the network.

Questions:

  • Is there a good, long term internet monitoring service I can use to keep an eye on things for a prolonged period of time?
  • 2x Eeros installed, one is in bridge mode. Not sure what this means, just did what the Eeros process told me to do. Would turning this off help?
  • Would replacing the Sky router likely help (the wifi is turned off via the admin control panel so it shouldn't be interfering with the Eeros)?
  • Any other suggestions?

This is honestly doing my head in. During games it's irritating enough when it happens but when I'm trying to fill in forms for work and I lose connection for a few minutes I want to throw my PC out the window.

Help pls before I start losing it!
 
Has any Windows device (non 11) got IP Helper service active?

No idea, not even sure how to find this out!

What speed is your internet connection?
70mbps

I had pretty much the same speed at my last property and had none of these issues, the devices are all the same, but I've got a new ISP, new router, new APs. It's got to be something on the network side :/
 
When you say bridge mode, is it the Eero that's handling the local IPs for all devices? Is there an option for both Eeros to be in access point mode to allow the Sky hub to act as the main router?

Is it possible to test with just the Sky WiFi without the Eero? Just to rule them out?

Not a clue tbh, will give the Sky router a go on it's own and see what happens :)
 
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