Help! Need mac tools to repair an os 8 system

Ultra_Extreme · 24 Jul 2006 at 18:27

Hey guys, a client called me up today regaurding freezing issues on his 6 yr old mac, sounds viral in nature (thought these bad boys were immune

) or maybe heat related. either way i could do with any tools that will help diagnose the problem

I need the following

A virus scanner
A memory stresser/tester (a la memtest)
A systems diagnostics tool that will give me temp readings
any other info advice

This is a mac os8 system

cheers guys

Ultra_Extreme · 24 Jul 2006 at 18:43

Concorde Rules said:
A) There isn't anything abnd I very very very very much doubt it is that a porblem

B) Nothing that I know of

C) No chance.

Reinstall OS 8, or get 9.2.2. I'd imagine they have deleted something they shouldn't.

PS: I've been using macs since 1995, and my dad since before I was born (1986 IIRC). And we have never ever got anything, failed HDs etc yes but systems? Not yet.

Reinstall the system, if thatd eosn't work tell em to get a PowerMac G3/G4 Pre 2003 as they support Mac OS X 9.2.2.

CR.

Cheers man, when reinstalling a mac os is it very much like installing windows or majorly different? also do macs use IDE HDD's or have their own type@? talk about a flipping crash course!

Ultra_Extreme · 24 Jul 2006 at 21:11

BillytheImpaler said:
The newest ones are SATA (you won't see these on your machine there). Before that they used IDE (somewhat unlikely for you). Before that they used SCSI (Where I put my money). It shouldn't be any problem, really.

Im primarily concerned with data racovery, i mean unless mac os can be reinstralled without a format

Ultra_Extreme · 24 Jul 2006 at 22:20

JonRohan said:
Can you ghost mac drives and data?

I'd take a spare drive and ghost the disk first. That way if you do mess up a reinstall or some brown stuff hits a fan you've got a copy of the drive.

If its SCSi then i havent the kit for using the drive at all doh

Ultra_Extreme · 24 Jul 2006 at 23:31

hmmmmmm, macs have usb? older ones i mean? a PC opf this age would have

Ultra_Extreme · 25 Jul 2006 at 00:06

all ivfe got to go on isz os 8.19 or similar

Ultra_Extreme · 25 Jul 2006 at 07:23

BillytheImpaler said:
So you don't have physical access to the machine? It'/s tough to come up with a solution unless you know what you're working with.

well im off to the clients property today so im geussing ill find out, prolly end up posting back here after.

Ultra_Extreme · 25 Jul 2006 at 12:41

Well had a shufty at it, couldnt identify it properly (probably because im being dumb) its a green and clear all-in-one plasticky job. Man it takes some getting used to!

Solved a number of configuration problems but not the freezing so it looks like an OS refit is needed....this i need help on.

Firstly since i can find no bios or method of booting from CD how can i run the restore disks? (they complain about being run when in the OS which is understandable)

Must i format for a reinstall? as the client has no idea on data location and i fear we will loose important data.

Would an easy fix be an upgrade from os 8.6? How much can i pick up a newer version that would overhaul the main system files ? (as opposed to tacking on extras) Are there compatability and/or driver issues with this or is it not applicable with macs?

Thanks a lot to anyone who can help