Help needed, totally stumped.

Duane Dibbley

Duane Dibbley

Duane Dibbley

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Joined
10 Dec 2014
Posts
19
I'm new here - ish, so hey everyone.

Was wondering if anybody could shed some light on a very frustrating problem I'm having.

Started off over a month ago on windows 7 Ultimate where all of my media players would crash (WMC, VLC mainly) if I moved the mouse, especially after gaming - if I restarted the problem would go away. Fullscreen to windowed etc also would crash or black screen.

This got worse and all sorts of things started to go a bit wonky so I formatted the SSD and installed Win 8.1, everything was ok until the day V1.1 of Assetto Corsa got released with the DLC - I started getting black screen crashes but the sound would carry on in the background and the logs showed DX SwapChain errors.

Max Payne 3 then started giving me the exact same crash but with the added bonus of either crashing the display driver (GTX 780 SC) or rebooting my machine. I also then tried 3DMark 11 which also gave me swapchain errors and suspended the GPU - at this point I contacted EVGA and they agreed it sounded like a faulty GPU.

Today I removed the GPU and boxed it up ready for the RMA, plugged my display into the IGPU and fired it up, everything was spiffing until 5 minutes in when I got a whole bunch of artifacts all over the desktop and then the machine got stuck in a reboot cycle whilst dr debug displayed '55' (no memory?) - cleared CMOS, took out both dimms and tried with one slot and two and the '55' changed to 'D2' (No console output) and still wont even POST, so I can't even get into the UEFI as it displays for a split second and black screens.

Now, if I put the 780 back into the machine and power it up, the thing works fine! The UEFI detects both of my DDR3 modules in their rightful slots and I am now in Windows typing this plea for help!
I ran the basic windows memory diagnostic yesterday and it found no faults, so would it be right to assume the IGPU has died? I don't want to send my GPU off on its travels if it isn't even the GPU that is faulty.

i5 3570K (usually 4.4GHz but at stock everything at the minute.)
2x4Gb Corsair Vengeance 1600 CL9 DDR3
ASRock Z77 Extreme4
EVGA GTX780 SC ACX
EVGA Supernova 850G2 PSU
WD 1Tb Blue + 840 EVO
 
Last edited:
It could be a couple of things

1. Could be your motherboard on its way out so if you can get hold of another motherboard to test it out then at least you can count it out.

2. Could also be that some of the pins on the cpu socket are bent so maybe try taking out the cpu and having a look at the socket
 
flame696 said:
It could be a couple of things

1. Could be your motherboard on its way out so if you can get hold of another motherboard to test it out then at least you can count it out.

2. Could also be that some of the pins on the cpu socket are bent so maybe try taking out the cpu and having a look at the socket
Click to expand...

Ok thanks, I'm trying to find someone with a decent enough machine to handle the 780 (my mates aren't into this sort of thing).

I did check the pins before installing the processor over a year ago but is it normal for them to bend and only start showing signs after running this long? If so I'll pop it out but it's a bit tricky because of my cooling loop.

The RMA has been started on the graphics card, which does sound faulty also, could the motherboard be damaging other hardware if it is dying?
 
flame696 said:
Its best to check each part of the rig as you never know it could be the silliest thing.
Where are you based? Anywhere in London?
Click to expand...

In in Leicestershire near where the A5 crosses the M69, can't find anybody to help me so far and too skint to get some so called PC repair shop to test parts.

I have stripped it down and tried taking the memory out etc, ran a torch all over the motherboard looking for tracers and bust caps but it all looks good.

It's just weird how it fired up fine with the IGPU for 5 minutes, got artifacts and died completely - now only works if I put the 780 back in.

I'm in windows now, can run memory tests with no faults and Prime95 works fine etc but it'll slowly start to lock up if I open say Coretemp, which is odd.

I'm starting to think failing mobo, but would that give me draw call errors and swapchain errors relating to the GTX 780? Cus the RMA has started.
 
ED209 said:
is there anything in event viewer at all to which may help narrow down the issue?
Click to expand...

Loads of stuff in there, mostly display driver crashes - I wouldn't even know where to start looking. Just looking through the logs for when it crashed on IGPU yesterday and there is nothing really, the only error shows tunmirror closing unexpectedly. There are a few instances where it seems to think the system was unexpectedly shut down when it wasn't though, there's quite a few of those.
 
I reinstalled windows, updated mobo bios and ran memtest86 for a few hours with no errors, I run Assetto Corsa for about 10 minutes and get that same nvlddmkm crash and recover.

Logs show

swapChain->Present failed
onESCMenuTriggeredEvent
ACCameraManager :: setMode called 0
Car::setRequestedFuel:30
swapChain->Present failed
FAILED TO CREATE VERTEX BUFFER 22528 | 44 | 1
WndProc::WINDOW lost focus
WAS LATE, HAD TO LOOP 3 times
WAS LATE, HAD TO LOOP 2 times
WAS LATE, HAD TO LOOP 2 times
WndProc::WINDOW got focus
FAILED TO CREATE VERTEX BUFFER 176 | 44 | 0
WndProc::WINDOW lost focus
WndProc::WINDOW got focus
WndProc::WINDOW lost focus
WndProc::WINDOW got focus
swapChain->Present failed
swapChain->Present failed
swapChain->Present failed

CRASH in:

OS-Version: 6.2.9200 () 0x100-0x1
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 6E56BB1A)
6E56BB1A (d3d11): (filename not available): D3DPerformance_SetMarker
d:\dev\devkn5\kgl\dx11\kgl.cpp (1231): kglVertexBufferMap
d:\dev\devkn5\kunossim\glrenderer.cpp (120): GLRenderer::end
d:\dev\devkn5\ksgui\graph.cpp (83): ksgui::Graph::render
c:\program files (x86)\microsoft visual studio 12.0\vc\include\algorithm (23): std::_For_each<ksgui::Control * *,<lambda_6419c6e8a7a38c4277644640aeb1b557> >
d:\dev\devkn5\ksgui\control.cpp (234): ksgui::Control::render
d:\dev\devkn5\ksgui\form.cpp (93): ksgui::Form::render
d:\dev\devkn5\systemapps\formrenderstats.cpp (145): ksgui::FormRenderStats::render
c:\program files (x86)\microsoft visual studio 12.0\vc\include\algorithm (23): std::_For_each<ksgui::Control * *,<lambda_6419c6e8a7a38c4277644640aeb1b557> >
d:\dev\devkn5\ksgui\gamescreen.cpp (33): ksgui::GameScreen::render
c:\program files (x86)\microsoft visual studio 12.0\vc\include\algorithm (23): std::_For_each<ksgui::Control * *,<lambda_6419c6e8a7a38c4277644640aeb1b557> >
d:\dev\devkn5\ksgui\gui.cpp (149): ksgui::GUI::render
d:\dev\devkn5\ksgame\game.cpp (156): Game::onIdle
d:\dev\devkn5\ksgame\game.cpp (224): Game::run
d:\dev\devkn5\acs\acs.cpp (326): wWinMain
f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c (618): __tmainCRTStartup
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 779D7C04)
779D7C04 (KERNEL32): (filename not available): BaseThreadInitThunk
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 77C8B5AF)
77C8B5AF (ntdll): (filename not available): RtlInitializeExceptionChain
ERROR: SymGetLineFromAddr64, GetLastError: 487 (Address: 77C8B57A)
77C8B57A (ntdll): (filename not available): RtlInitializeExceptionChain
 
lude1962 said:
i see other drives , mmm
remove the other drive, reinstall windows to your ssd only, then test using something like heaven benchmark
Click to expand...

Arrgghh another windows install :( lol I'll give that a try later on, I'm going to try gaming with one ram stick first, totally forgot to do that.

Oh, I forgot to add, Heaven benchmark is the only benchmark that doesn't crash for some reason!
 
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