Help needed

[benji1987]

Hi there,

I have just bought a new PC and it works fine.
However, when I hook it up to my current monitor I see the boot screen and Windows loading screen, then it goes black and says "Out of Range".
I have looked around on the web and found that using safe mode to alter the resolution should fix it, but I still get the "Out of Range" message after the Windows loading screen.
It worked fine in the shop and also when I hooked it up to my TV.
Does anyone have any suggestions as to the problem?

 

[benji1987]

I can get into safe mode, but whenever I reboot the screen always says that its out of range - I've set the resolution in the display settings on control panel to 800 x 600. Is there somewhere else I'm supposed to do this in safe mode for the PC to use normally?

 

[benji1987]

I don't have the option of changing the frequency - my monitor is getting a bit old now and only goes up to 60hz. I'm getting a new one for my birthday though.
Is it more a problem with the monitor than the PC, as when it was built it was tested and worked fine but I'm not sure where the problem is as my monitor worked fine with my old PC.