Help needed...

j4ffa · 1 Jul 2018 at 20:52

Hey peeps so this is doing my nut in and i dont know how to fix so here goes...

When my pc gets warm the screen shuts off for a couple of seconds and then comes back on it does that a few times and i dont know how to fix...

Pulled it apart today and give it a clean thinking that might of been the issue but its not. It still happens.
With the warm weather its happening a lot faster and a lot more which is a pain in the beeeeep.

Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i5 3550 @ 3.30GHz 36 °C
Ivy Bridge 22nm Technology
RAM
16.0GB Single-Channel DDR3 @ 798MHz (9-10-9-26)
Motherboard
ASRock Q77M vPro (CPUSocket) 36 °C
Graphics
C27H58x (1920x1080@71Hz)
4095MB NVIDIA GeForce GTX 960 (Gigabyte) 34 °C
Storage
465GB Samsung SSD 850 EVO 500GB (SATA (SSD)) 41 °C
465GB HITACHI HDS7250SASUN500G 0719K4H96F (SATA ) 42 °C
Optical Drives
ATAPI DVD A DH16AASH
Audio
NVIDIA High Definition Audio

EsaT · 1 Jul 2018 at 21:33

Do you have any other monitor to try or other source to connect to current monitor?
That would help in telling on which end of the cable problem is.

Also check if Event viewer shows anything for time of image disappearing.

Jamin280672 · 2 Jul 2018 at 11:26

Update the nVidia driver, also try lowering the refresh rate in settings to 60-65hz

j4ffa · 2 Jul 2018 at 14:32

It happened with my other moniter and gfx card so presumed it was one of them so i upgraded them and still happens :confused:

...

I have no idea how to lower the refresh rate

Jamin280672 · 2 Jul 2018 at 15:44

j4ffa said:
It happened with my other moniter and gfx card so presumed it was one of them so i upgraded them and still happens ...

I have no idea how to lower the refresh rate

goto nvidia control panel and select adjust desktop size and position, change the refresh rate to 60hz.

Quartz · 2 Jul 2018 at 15:50

Are you using Displayport? If so, how long is your video cable?

j4ffa · 2 Jul 2018 at 16:00

Quartz said:
Are you using Displayport? If so, how long is your video cable?

No hdmi cable.

j4ffa · 8 Jul 2018 at 19:19

Jamin280672 said:
goto nvidia control panel and select adjust desktop size and position, change the refresh rate to 60hz.

I tried this and i cant save it the resolution is 1920 x 1080 and refresh is at 72Hz if i change it to 60Hz it changes it back to 72.