Help! New Build arrived can't get monitor to work

revaldo

revaldo

revaldo

Associate
Joined
3 Aug 2011
Posts
25
Hi,

Received my new build today (config build). All fires up ok but I can't get the monitor to get a picture. I'm completely clueless with all of this so I apologise in advance. I tried calling the helpline but struggled with all the techie talk.

Everything powers up but the monitor doesn't seem to be receiving a signal. I've just plugged the standard cable in - as far as I'm aware everything is already installed on the PC. I've opened it up and everything looks pushed in.
Sorry don't know how to post a pic to show you in the insides.

Please help!

Revs
 
Coolermaster CM690-II Advanced Case - Black
Intel Core i5-2500K 3.30GHz Quad Core Processor
Corsair Hydro H60 High Performance Liquid CPU Cooler
Asus P8Z68-V Intel Z68 (Socket 1155) DDR3 Motherboard
Kingston HyperX Genesis Grey 8GB 1600MHz CAS9 Memory Kit
OcUK GeForce GTX 560 1024MB GDDR5 Graphics Card
Seagate Barracuda 2TB SATA 6Gb/s HDD
OcUK 22x DVD±RW SATA ReWriter (Black)
OcUK 4GB USB Flash Pen - Ideal for backing up DATA
OnBoard Sound Card
XFX Pro 650W Core Edition Power Supply
Windows 7 Home Premium 64-Bit
Fully Cable Managed
Samsung B2230H 21.5
Belkin Firewire 3-Port PCI Card (F5U503VEA1) [F5U503VEA1]

monitor is getting power - green light on.
 
Back of motherboard does indeed look like that. HDMI cable is plugged in that. Can't get DVI cable into that connection as the adapter is incorrect. It does fit lower down though and I know have a picture but it's full of white lines. Is this correct?... does it just need configuring?
 
Right... well at the moment I'm using the cable supplied with the monitor and it's running from the DVI port on the graphics card (with an adapter to make it fit) into the RGB in slot in the back of the monitor as that's the only one it'll fit it... I'm guessing that this is where it's all going **** up?...

...and it's a brand new adapter... maybe just shoddy photography.
 
These are the cables that I have...

fr9s9.jpg
 
Mine's different to that. I don't have a VGA port on the graphics card. I've got two DVI ports. Pic below. The only way I can get an image on screen is to connect like thus to the RGB in on the monitor but then I get the white lines.

KaWKB.jpg
 
Tried HDMI cable into the graphics card with the mini adapter but no joy. Do I have to alter settings or something for that to work?... I go through the 'source' on the monitor but no picture with the HDMI cable.
 
Only thing that works with graphics card attached is DVI port but this is with errors.

Works fine with graphics card removed.

Even me with my incredible lack of knowledge can hazard a guess at Faulty Graphics card?
 
Works with the VGA output on the motherboard when the graphics card was removed. Can't get the HDMI to work.

Only worked with one of the DVI ports when the graphics card was installed but with graphical errors on the screen (white lines).

Power connectoes?... It was already pre-installed. I've since remove the graphics card. It was pushed into the motherboard tightly and had two connectors on the right hand side of the card. Does that sound correct?
 
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