Help...PC ordered ... 2.5weeks later still not dispatched

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25 Nov 2018
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Hey everyone.

I recently ordered a new gaming PC taking on board advice about parts from friends who are huge gamers compared to me... I enjoy gaming a lot but the technical stuff is above my head.

I spent £1764.95 on the following...


  • 1 x ASUS NVIDIA GeForce RTX 2070 DUAL OC 8GB Graphics Card
  • 1 x be quiet! Pure Rock Air Cooler
  • 1 x 250GB Samsung 860 EVO 2.5 SATA SSD
  • 1 x be quiet 700 Watt Pure Power 10 Silver PSU
  • 1 x Aerocool P7C0 Black Pro Mid Tower Tempered Glass RGB
  • 1 x RGB LED Strips (2x300mm) + Remote Control
  • 1 x 2TB Seagate Barracuda SATA III Hard Drive
  • 1 x Intel i7 8700 6 Core Coffee Lake CPU
  • 1 x 4 Year Standard Warranty (2 Month Collect/Returns, 1 Year Parts, 4 Year Labour)
  • 1 x ASUS Xonar DSX 7.1 PCI Express Sound Card
  • 1 x Standard Sufficient Thermal Paste for Cooling
  • 1 x Standard Build Service (Average 3-5 Working Days)
  • 1 x Windows 10 Home 64 bit
  • 1 x ASUS TUF Z390-PLUS Gaming WIFI - Intel DDR4 ATX Motherboard
  • 1 x 16GB (2x8GB) Corsair Vengeance LPX 3000MHz
  • 1 x Cable Management Service

First thing im asking is that price decent for what I'm getting? My friends seemed to think so. Yes in hindsight if id remembered black Friday was coming (which i forgot about) I would have waited.... but is the price decent and are the specs good?

Second thing is... they company stated a 5 day build time MAX....Its been nearly three weeks and I've emailed them and called them a few times and apparently they've just been extremely busy and a part failed in their initial system check so needed to be replaced... but this should not mean a 3 week build.... I've had enough of being messed around... what should I do? Where do i stand?

Thanks

Jay
 
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