help. pc won't start up

josh_sheffield · 24 Sep 2014 at 11:53

Hi. I've got a pc which has recently made a trip home from work and I'm having problems getting it to start.

When I turn it on I get a message saying RAID Volumes: None defined.
It then list the two drives and their status as Non-RAID Disk and says press <CTRL-I> to enter configuration utility.

However it won't seem to recognise my keyboard (I have tried several) so I can't do anything.

The pc worked fine before I brought it home, any advice would be appreciated.

mickyflinn · 24 Sep 2014 at 12:00

Have you tried a ps2 keyboard ?

josh_sheffield · 24 Sep 2014 at 12:06

yep, that was my first thought.

romper76 · 24 Sep 2014 at 12:15

can you get into the bios? frist i would start by unplugging everything from the pc except from the keyboard and try that if you have ps2 keyboard and a ps2 port on yout motherboard use that. if that fails you will have to do cmos reset on your motherboard for me that has worked everytime i have had this problem, but be warned you will lose all your bios settings so you will need to re-set them again.

josh_sheffield · 24 Sep 2014 at 12:38

No I can't get into bios. Hmm I have tried unplugging everything from the pc. Will try opening it up and doing a cmos reset.

josh_sheffield · 24 Sep 2014 at 12:50

I have removed and replaced the cmos battery and it has had no effect.

romper76 · 24 Sep 2014 at 13:09

ok, disconnect your hard drives and cd rom. try different usb port.

romper76 · 24 Sep 2014 at 13:21

just a quick thought, when you remove the cmos battery you need to disconnect the power.

josh_sheffield · 24 Sep 2014 at 13:23

Ok I disconnected and then reconnected all of my drives and it seems to have solved the problem. thanks for your advice.

josh_sheffield · 24 Sep 2014 at 13:24

Yeah I did remove the power.

I'm a bit paranoid so when I open the case it is the first thing I do.

zack1667 · 24 Sep 2014 at 13:25

A good thing to try would be to unplug everything (Even re-seat Ram) from the mobo and plug it all in again, it maybe a loose wire or it could be anything. Definately try the CMOS battery though, take it out and pop it back in.

josh_sheffield · 24 Sep 2014 at 13:29

Thanks I think it is all sorted now. Unplugging and replacing the drives did the trick.

romper76 · 24 Sep 2014 at 13:33

great glad to here it! sucks when you pc starts acting up.