Help , phone wont delete from Find My ?

[Bald-Eagle22]

OK guys I'm a little miffed aa to why my phone is still visible until the 9th of March on Find My and can still be seen by its owner !

Any ideas?

 

[Bald-Eagle22]

Without more information, it's difficult to be able to help.

Did you buy a second hand phone? If so, sounds like it's still iCloud locked.

Yes purchased from Backmarket in April last year , really dint think that's the case as how would I of been able to set it up ans show it it in I cloud ?

 

[Bald-Eagle22]

I would speak to them:

Our Verified Refurbished Process for smartphones | Back Market

Learn about verified refurbished by Back Market, our quality inspection process for all smartphones.

www.backmarket.co.uk

I'm hearing you and I'll call them tomorrow, however why is it giving me a 30 day countdown to device deletion ?

 

[Bald-Eagle22]

You haven't given a lot of info really, what you've done is akin to walking into a police station saying someone has burgled your house, but you give them no further details and walk out.

Are you Stephen, or is that someone else?

It is possible that the phone was unlocked when sold, set up as yours, and somehow you've been phished and someone else has removed it from your devices and added it as their own.

Err ok I'm a little lost as to how I've not supplied you relevant info ? I've screen shotted my I cloud ( yes im Stephen ) account Find My page . It clearly shows its going g to be unlocked within 30 days . Why is the question?

I have purchase receipts and phone with matching EMEI number in hand, like I'm going to show everyone that on here !

 

[Bald-Eagle22]

Did you erase the phone via find my? You failed to mention you are Stephen, the way you worded it was as if the owner could see it. You haven't explained whatsoever what you have (or haven't) done.

Phone was reset to factory reset and then I logged into I cloud to deleted from account - sorry i dont mean to be rude but i thought it might be obvious what i was trying to achieve here.

Yes im Stephen , Steve or most pople call me Bob ( long story ) .

I assumed the above was correct but as you can see it cleary is but I cannot remove for 30 days - can you not see where it says that ?

"Will be removed on the 9th of March ?"

So there is zero indiscretion here i have proof pf purchase i am athe legal owner and if i dont px the phone in the next 7 days my £200 enhanced trade in offer goes down the kazee.

 

[Bald-Eagle22]

To confirm, you are Stephen. This is your iPhone 13 and you removed the phone from your iCloud to reset the device so you can trade it, but it's saying it won't be removed till after 30 days?

Yes matey .