Help Please.

Kavalree · 19 May 2011 at 10:26

OK, So I am having some trouble with my mums PC, it had XP on, and the internet stopped working one day, so since then, I have been trying to fix it. Installed a legit copy of vista, and the internet still doesn't work. It doesn't even connect to the modem.

Ran ipconfig /all to look, and its connecting, or at least trying to connect, using IP4 of 192.254.136.1 and that is weird. If I try and change the settings manually, it locks up, and if I tell windows to renew and get new IP data, it errors...

Any ideas lads? My mum needs this PC before weekend...

Kavalree · 19 May 2011 at 11:18

I meant router, and yes, all other machines are connecting fine, but they are wireless, my PC is connect fine via ethernet, just her machine.

Kavalree · 19 May 2011 at 12:08

R088ieS86 said:
Whats the IP of the router?

192.168.0.1?

Kavalree · 19 May 2011 at 13:12

R088ieS86 said:
Sounds normal.
The IP you gave in the OP 192.254.136.1, are you sure it wasn't 169.254.136.1?
Which is something i'd expect If the PC couldn't get an IP from the router.

Just to start, I would turn off all PCs connected to the router, wired and wireless, grab another cat5 cable and swap it out turn on the PC and see if it gets an IP that way.

It is the second one you mentioned. The router doesn't even say its connected.

Kavalree · 19 May 2011 at 15:43

Ch3m1c4L said:
his op says it locks up when he does this.

Does device manager show any problems with anything?

Device manager shows everything normal. This is the 3rd time I have installed vista.

panyan said:
i had exactly this problem, i reflashed the router with the most up to date software, installed windows 7 on the problematic laptop and never had a problem again

If only I could reflash the Sky router...

Kavalree · 7 Jun 2011 at 05:54

I've tried all these things, and still nothing. The ports are all yellow, and numbered 1-4. Tried it in all of them.