Help please...

[Deffers]

Hi

I was hoping someone may be able to help me out.. I brought my system from overclockers around 13 months ago and It has been fantastic, up until now.

My Inno 3D Ichill 780ti cards have become very, very noisy. It sounds like the fans are hitting something in the case. Although there is no noise when the pc is idling, only when gaming. Which is a bit of a bugger...

I am very, very useless at anything that involves the inside of a pc so I don't want to start taking things out and possibly breaking an expensive pit of kit. So with that in mind would overclockers take my pc back and find out what is going wrong, my warranty still has plenty of time left.

The system has never had the cover taken off, except for a quick clean so I'm a bit worried one or both of the graphic cards is on the way out.

Any advice would be gratefully received

Steve

 

[Deffers]

Any chance you could take a video of the sound?

Hi Joe, I've taken a video on my phone but have no idea how to upload it................ lol

 

[Deffers]

Can you see with the side off if anything is obstructing the fans? Doesn't require touching anything if you're not confident, although it's not hard to remove cards etc for cleaning.

I took the cover off the case earlier and it was quite dusty, I gave it a clean with some compressed air but I think it needs a proper clean out.

I'm going to have another go tomorrow and may try to remove the cards but I have no grounding kit so I'm not sure...

Can't believe I paid 2.5k for this a year ago and it's acting up already...

 

[Deffers]

Open the YouTube app, go to your account, then go to My Videos, then click the upload button in the top right

My Palit 980 sagged onto my SATA cables after a couple of weeks, it only became evident at load because that's when the fans started spinning, with them not being on at idle... It could be a similar scenario for you.

Hi Joe, think I've managed it...

 

[Deffers]

Hi Joe, that's what I'll do. Bit worried about trying anything myself.

Ta for the advice mate..

 

[Deffers]

I had a similar issue and it was bugging the life out of me.

Like has been said I used a torch and eventually saw that the cable that plugs the fans into the graphics card pcb was catching on one of the fans.

But I echo with whats been said 'it sounds like maybe a fan bearing fail' please dont mess around and contact overclockers for a return.

Thanks for all of the advice, It's going back to Overclockers, I'm not risking my warranty. Especially as I am a total nob when it comes to techy stuff.

I don't think it is a cable issue. There is no noise, in fact it's very quiet, until I start gaming with certain games. Dead quiet on Advanced Warfare, Borderlands 2 but you put Witcher 3 or Borderlands Pre Sequal, then things get loud.

Again, thank you for the advice..

Steve