Help - powerbook hangs on startup

Soldato
Joined
28 Dec 2003
Posts
16,589
Hope someone can help me here.

Friend has a G4 powerbook running OS X 10.3. Not looked a the problem myself but from the reports apparently the mouse stopped working and now the machine fails to boot at all, just hanging with a blank screen.

I know virtually nothing about Macs so don't know what on earth to do :(

A network card driver was installed the other day which worked perfectly at the time but is the only thing that's recently changed so I suppose this could be the culprit. It could also be a total coincidence but I'm thinking this driver is more likely.

What on earth can I do? I don't mind ditching the driver, as we can live without it, but as I can't get the machine to start up I can't remove it. Does OS X have a Windows-style "safe mode" I can boot into? Anything else I can try short of telling him to contact a Mac specialist (at huge expense no doubt).

Any help appreciated, bit desperate here :(
 
Back
Top Bottom