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Help! Problem with AMD Radeon RX 480

Sherbz1984

Sherbz1984

Sherbz1984

Associate
Joined
29 Feb 2012
Posts
14
I am in need of help. I feel as though i have tried almost everything and cannot work out what the problem might be.

The story:

Bought the card, installed it into my PCIE slot. Discovered it had no VGA port. No problem i thought, i have a VGA adapter to display port, and it still didnt work.

Then i searched online and discovered that VGA converters dont work with Radeon cards. So i went and bought an HDMI cable. Same thing as before, plugged it in etc. Still didnt work. Tried my monitor on the HDMI cable through my old GTX 580, it works fine. So now im starting to scratch my head.

The card is powering up as i can see the fan going. But i just get a "No signal message" coming up.

I am booting from an SSD and then my files are on mechanical HD. Cant see that being a problem.

The PCIE slot obviously works because my GTX is plugged in it now.

Onboard graphics are disabled on my mobo.

Only thing i can think of is that as i am switching from NVIDIA to AMD they have installed some software that has corrupted my computer. Not very plausible, but about the only thing of i can think of. Is it possible my monitor is incompatible with the graphics card? Its about 5 years old, i wouldnt have thought so.

My rig:

Intel Core i5-2500 3.30GHz (Sandybridge) Socket LGA1155 Processor - Retail
CP-361-IN

OcUK GeForce GTX 560 1024MB GDDR5 PCI-Express Graphics Card (this works fine)

MSI P67A-GD53 Intel P67 (Socket 1155) DDR3 Motherboard ** B3 REVISION **
MB-170-MS

Corsair HX 650W ATX Modular SLI Compliant Power Supply (CMPSU-650HXUK)

Cooler Master HAF 912 Plus Case - Black
CA-221-CM

Corsair Vengeance 8GB (2x4GB) DDR3 PC3-12800C9 1600MHz Dual Channel Kit (CMZ8GX3M2A1600C9)
MY-299-CS

Samsung SH-B123LBSBP 12x BluRay ROM 16x DVD±RW Lightscribe SATA-II Optical Drive - Black (OEM)
CD-140-SA

Seagate Barracuda 7200.12 1TB SATA 6Gbs 32MB Cache - OEM (ST31000524AS)
HD-248-SE

BeQuiet Dark Rock Advanced CPU Cooler (Socket LGA 775 1155 1156 1366, AM2 AM2+ AM3 754 939 940)
HS-001-BQ

Any help would be greatly appreciated.
 
clear the cmos on your motherboard.

try again.

If that hasn't worked, try updating the bios on your motherboard.

Of course, it could be just a bad card.
 
I had this happen when I went from 5850 to 280X on a Z77 motherboard. So try this -

Go into the motherboard's BIOS and in PCIe slots settings change it from EFI to Legacy support.

If that doesnt work, upgrade your BIOS.

Good Luck and I hope you sort it.

:)
 
Ill try the rest tomorrow. Any thoughts on whether a HDMI to display port might work? I dont think it is the connection though otherwise my HDMI should work.
 
Sherbz1984 said:
Yes i have tried this. Still nothing. I think its hardware related as I dont see the boot up screen or anything. But the fan goes round.
Click to expand...

As others have pointed toward; it could well be UEFI related.

Sherbz1984 said:
Ill try the rest tomorrow. Any thoughts on whether a HDMI to display port might work? I dont think it is the connection though otherwise my HDMI should work.
Click to expand...

If you are already using a standard and known functional HDMI to HDMI you needn't worry about other cables...
 
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Probably a motherboard uefi-bios issue. Try updating it or switching on/off CSM/Legacy bios or whatever they call it on those boards.

MSI probably stopped actual support around 2013 (4.3). There could be a homebrew bios out there if the official one doesn't work.
 
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