Help recover btinternet.com emails

pumaz · 21 Apr 2014 at 22:29

I've gone and done something really stupid

Mother in-laws laptop which was running vista and outlook etc. had been playing up so I did a format and upgrade to Windows 7 which went smoothly except for I didn't back her Outlook contacts and email up

I figured I'd be able to retrieve her messages through IMAP but no it only seems to work with POP and only displays the last 9 days worth :confused:

Is there anyway of getting her old email messages back?

pumaz · 22 Apr 2014 at 09:16

It occurred to me late last night that I backed her user folder up on to a usb stick and still have it. Am I right in thinking that if I locate the old outlook.pst file on the usb stick I can just copy and paste this over the one on her laptop and all her emails and contacts will be back?

pumaz · 22 Apr 2014 at 14:24

Definitely have the .pst file, had a look before I went to bed. I'll check for ost file as well when I get back from work. So importing is better than just replacing the file?

Thanks for the help guys

pumaz · 26 Apr 2014 at 21:54

Update:

Copied & Pasted the backed up "Outlook.pst" file on to her laptop (didn't use import) and everything working great