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Help required with fault

Duesix

Duesix

Duesix

Associate
Joined
10 May 2010
Posts
272
Location
Hampshire
I have tried looking for help in another part of this forum but with little success. I am hoping some one in here will be able to guide me with some good suggestions.
I have the following spec pc:

980X cpu
Asus RE3 black edition
GTX580 EVGA *** Hydro copper 2
6Gb of RAM Corsair GT
Tagan Piperock 1100W PSU
HP LP2475W 24" screen
Vertex 2e
ICY dock with 2 x 750 GB samsung drives

I currently run the whole set up with water cooling and all temps are low at both load and idle.
I am having a problem where the screen on my monitor blacks out for 1 sec and then comes straight back but it can do this 2-3 times consecutively with maybe 2-5 minutes between doing it again. I run the resolution at 1920x1200 60Hz and it does it constantly how ever if i drop the resolution during gaming or desktop use/browsing (it happens in both) the blanking out goes away. I have a spare motherboard and GFX card of the same type and it happens on both.
Can anyone help? or start me off with some more fault finding and i will respond back?
I have tried stock processor speeds as i have a 4.2 overclock but it still happens.

questions i have answered so far:
Q:All I can suggest at the moment is to download GPU-Z and post back some information from your GFX when idle and under load.

You can download it from TechPowerUp

A:http://forums.overclockers.co.uk/showthread.php?t=18289876

Q:Is the card completely untouched, no overclock, bios change etc? It's just that my 8800GT had a non-standard BIOS on it, and I found that was the cause to my problem which was this:

Coupld well be completely different for you but it's worth a try

A:Card is completely untouched and i have an identical card which does the same

i have connected 2 new cables for the power (modular PSU) and get the same problem

i fitted a different screen but it has a native resolution of 1000 something by 800 something and the problem did not occur

i have no problems at 1680 x 1050 and as soon as i change to 1920 x 1200 it starts again

sorry for the long post but can anyone else help or get me to try something else?
 
Out of curiousity, are you using a VGA connection? Try using a different monitor cable if you can, DVI if possible.
 
thank you for replying but I have tried this and the problem persists

I still experience the same thing where the monitor will go black briefly and then come back.

Edit: I am using a HDMI cable at the moment with the EVGA adapter for the card
 
Have you got a different adapter you can try with? Have you tried with DVI/VGA yet instead of HDMI? Any chance you can find another monitor with a resolution bigger then 1680x1050?

I have a feeling it could be the monitor and/or how it's connected that's causing the problem if you're seeing the problem with another motherboard/gpu.
 
I have tried DVI and HDMI but the fault still occurs.

I can drag my pc downstairs to use on the TV and see what happens.
 
Well just had this thing playing games and videos for the last 2 hours at 1920 x 1080 on the TV downstairs and i had no blanking out.

It must be the monitor but it is still strange how it does it at resolutions above 1680 x 1050. Would this be to do with the scaling chip i wonder or just a capacitor on its way out?
 
Then the monitor is at fault. I have no idea why it can't display resolutions bigger then 1680x1050 without the blacking out. Maybe you should consider RMAing the monitor.
 
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