Help Required

DarrenMcGregor · 20 Feb 2016 at 12:30

OK, I've been having an issue with my PC for ages where if I'm playing certain games both monitors will turn off together and then a minute later my PC shuts down.

Now it's weird because it doesn't necessarily do it with Graphic Intensive games i.e. I played the Division Beta, Far Cry 4 etc all maxed out and it doesn't do it however, I can't even play H1Z1 for 5 minutes before my computer shuts down.

As my old PSU was 5+ years old I thought it was maybe that but I've replaced it for a Corsair 850W and the issue persists. I've also tried plugging the computer directly into the mains but that doesn't work either.

Below is a picture of all my specs and also overheating is not the issue as my PC has a lot of fans + Corsair H100i cooling system.

https://gyazo.com/90444fc2f4f2214b2fdd894b73a38d84

Any help would be greatly appreciated!

TWiNKLeT0Es · 20 Feb 2016 at 12:37

You will probably be asked to post your full PC specs?

jbh110tdi · 20 Feb 2016 at 13:04

any overclock on the cpu, gpu or ram?

theMilitant · 20 Feb 2016 at 15:31

Have you got the latest drivers installed for your 780Ti OP?

DarrenMcGregor · 20 Feb 2016 at 21:57

I just downloaded the lastest drivers and it doesn't fix the issue. As soon as I load into a world on H1Z1 both screens go black and say no signal but the computer will not turn off it still runs and I have to hold down the power button to switch it off.

AnakoAlbert · 26 Feb 2016 at 06:57

Maybe you need to post the configuration for your computer first.

ED209 · 26 Feb 2016 at 07:13

check event viewer and see if there is anyyhing in there that can point you towards the issue.

maybe try updating the bios if its not up to date, re seat the GPU and make sure all power connections are secure.

does it do the same thing if you use just one monitor? have you tried different display ports with one monitor to see if it still does the same thing?