Help setting up Netgear DG834G to use VPN-licensed software

Scam · 23 Feb 2008 at 15:31

Reet. I've just installed a nice new DG834G and all is fine. I'm currently doing an online course which offers various bits of software via a VPN login. I have set up the VPN through Windows and can connect to it fine without any trouble.

I've downloaded installed the software i want to use (Eyeon Fusion, if it helps), and set up an Environment Variable on my PC as per the site's instructions:

You will need to add an environment variable to take advantage of the network licensing:

1. Go to Control Panels:System
2. Go to the Advanced tab
3. Click on the Environment Variables button
4. Add a new system variable by clicking New on the bottom part of the dialog box.
5. Enter the following information:

Variable name: EYEON_LICENSE_FILE

Variable value: [email protected];

Now. When i try to run the software it says it cant find the network licence ("Licence server machine is down or not responding.")

I can see by the VPN connection icon that i am sending data, but not recieving any. So i guess it's a firewall issue. I dont run any firewalls, just the Windows one which i have completely turned off, but this didnt help.

So what can i do in the Netgear's router control panel? The VPN stuff is very confusing (is that to set up a VPN from my machine, or what? :confused:

) so i didnt want to play with that. Or is it just a case or opening some ports in the firewall? Either way, how do i do it? The licensing uses port 4505 (it doesnt say if it's TCP/UDP).

Thanks for any help, this is my first time using a VPN so i'm a bit confused, generally

morfmedia · 23 Feb 2008 at 17:58

You may need to forward the ports in this case 4505 to your internal IP (normally 192.168.x.x)

encephalopathy · 23 Feb 2008 at 19:04

which version of the dg834g have you got?

was reflashing firmware today and noticed a line in the 'known issues' bit re VPNs

http://kbserver.netgear.com/release_notes/D103044.asp

Scam · 24 Feb 2008 at 18:07

encephalopathy said:
which version of the dg834g have you got?

was reflashing firmware today and noticed a line in the 'known issues' bit re VPNs

http://kbserver.netgear.com/release_notes/D103044.asp

Hmn good find, but i dont think that's relevant. The router says v4 on the bottom and the firmware is v5.01.01.

morfmedia said:
You may need to forward the ports in this case 4505 to your internal IP (normally 192.168.x.x)

Good idea. I'm currently using DHCP though. No time to give that a whirl tonight, will report back! So i dont want to play around with any of the VPN stuff in the router config? :confused:

Scam · 24 Feb 2008 at 19:15

Had a quick go at forwarding ports, seen as in my router's CP it lets me reserve an IP for a PC whilst using DHCP. It didnt seem to work though

Am i right in that using the address i added in the Environment Variable ([email protected]), i should be able to ping that address? Because although i can connect to the VPN, i cant ping 10.1.20.100 when i am connected. And that's what's supposed to be giving me my licence! :confused: