Help!, stuck on green screen. RAM issue? (now fixed).

JonRGV250 · 29 Sep 2024 at 07:29

Thanks for looking

I was gaming yesterday and was getting massive slow downs and loss of FPS and also noticed on one stick of RAM that the RGB had stopped working.
I quit the game and was browsing the net and got "your windows insider program has ran into a problem".
I've tried booting using one stick of RAM (either one in different slots), but I just get auto repair-restart then green screen again.
I've reset CMOS, but it's made zero difference (I've also checked all cables, removed all peripherals etc).
Anyone can help before I start buying new RAM or MOBO?
Spec in sig.

Thanks

WARburton · 29 Sep 2024 at 10:14

The windows insider message would worry me, do you have a spear drive to do a fresh windows install.

Do you know what bios you was running and did you check the ram voltages.

Not too long ago there was problems with your board, your cpu and asus default ram voltage.

JonRGV250 · 29 Sep 2024 at 10:29

Thanks. I did a fresh install from a recovery drive and it's all working now (bar the RGB on one ram stick).
That'll teach me not to play around with windows insider program.

WARburton · 29 Sep 2024 at 11:27

JonRGV250 said:
Thanks. I did a fresh install from a recovery drive and it's all working now (bar the RGB on one ram stick).
That'll teach me not to play around with windows insider program.

this will be down to iCue, if it problems in the passed where i have LED's unlit i hit windows then they just went off.
nothing got them to come back on, i sold the ram and got new stuff and it worked perfectly

JonRGV250 · 29 Sep 2024 at 11:40

It started working again when I re-installed Icue, thankfully.
Couple of hours wasted all in all, but better than buying new ram/motherboard though.

WARburton · 29 Sep 2024 at 11:50

definitely

Mcnumpty2323 · 29 Sep 2024 at 14:45

Shouldn't really have insider preview as
Your only windows install
I have it on one hard drive and normal/public release
Windows on another drive
Anything goes wrong on preview i boot the other windows
If same thing doesn't happen I know it's not
Hardware failure

Should also make image backups
Can recover an image in a few minutes
With modern solid state drives
Rather than reinstall everything

JonRGV250 · 29 Sep 2024 at 17:37

Mcnumpty2323 said:
Shouldn't really have insider preview as
Your only windows install
I have it on one hard drive and normal/public release
Windows on another drive
Anything goes wrong on preview i boot the other windows
If same thing doesn't happen I know it's not
Hardware failure

Should also make image backups
Can recover an image in a few minutes
With modern solid state drives
Rather than reinstall everything

Thanks, now done it via Macrium, so hopefully all good.