Help understanding the error log.

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9 Jul 2014
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133
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Afternoon all I'm getting so frustrated with this old laptop but I need it to work so I can process my photos. any how yesterday ... randomly Adobe bridge closed and when I tried to open it I got "this program has stopped working" then explorer closed and I got the same thing with that now bridge wont even open but explorer is working fine. Ive un-installed all adobe software and re-installed it but Bridge still wont work.

I've opening the Event Viewer in Windows 7 and this is what I've got.... (there's allot more I didn't realise things had crashed as much)

Can any one help????

Faulting application name: Bridge.exe, version: 6.1.0.116, time stamp: 0x5386cb34
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0xcdc
Faulting application start time: 0x01cfc9e8f2b85701
Faulting application path: C:\Program Files\Adobe\Adobe Bridge CC (64 Bit)\Bridge.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 30bf562b-35dc-11e4-92bb-a0b3cc8057a1
 
A quick google of the exception code states that it's a heap corruption (don't ask me what it means, as I only looked), and the faulting module in most of those on the first page was ntdll.dll so you might have to dig deeper to find out what's going on.
 
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