Help with accessing link

[Dirk Diggler]

A bit weird IMO, but I'm sure you guys will have this sussed in no time.

There are 3 of us trying to access a corporate link from our (separate) homes as we're WFH.
Two of us can't access the link with the following message:

DNS_PROBE_FINISHED_NXDOMAIN

One of us can access the link, but has to navigate the privacy message due to:

NET::ERR_CERT_AUTHORITY_INVALID

The colleague with the privacy error can proceed to the site by clicking the link to continue.

How can the other 2 get access?

 

[Dirk Diggler]

The second error is fine if the certificate isn't valid, it's just the browser warning you.

The first one I believe is basically a DNS error saying it can't find the resource you're looking for. If it's an internal site, are they connected to a VPN? Do they have access to other internal resources?

They are all accessing the same url from 3 completely different geographical locations.

Flush DNS cache, restart and try again.

That didn't work.

 

[Dirk Diggler]

None of us are accessing via work VPN - we are working from home on our personal internet connection. We are all accessing the site externally.

 

[Dirk Diggler]

I think this particular site might need Zscaler access or similar - although everything else seems to work fine.

Cheers anyway.

 

[Dirk Diggler]

No porn at work.

Don't tell me you want this thread closed, too?