Help with CV..

MrKnifey

MrKnifey

MrKnifey

Soldato
Joined
3 Aug 2008
Posts
3,533
Location
Nelson, South Wales
Hi guys, I'm not the best at writing a CV, let alone one for a job outside of my career. I'm looking to get myself into a 1st line support role or similar so I can start somewhere on my way to network support. Have a look below, obviously name and phone numbers been removed. Also its probably better laid out on word than the forum box here! Rip me apart please :D

PERSONAL STATEMENT
A well organized, self-motivated individual with excellent communication skills at all levels and the ability to work as part of a team or on own initiative as required. Computer literate with knowledge of a vast range of software applications, and willing to undertake further training. I have excellent customer service skills which were put to good use working in the Motor Trade industry. I am honest and hardworking; I always give 100% to any task undertaken. I am currently carrying out a self-study course for my CISCO CCNA Certification which I hope to complete by the end of the year.

EDUCATION
Coed-Y-Lan Comprehensive 1999-2002
GSCE
English Grade C
Mathematics Grade D
Science Grade D
IT Grade C
Music Grade B
Art Grade C

Stephenson College (Volvo Truck and Bus Apprentice Program) 2003-2007
HGV Vehicle Repair and Technology Double Grade Merit Merit
NVQ Level 3 in Vehicle Maintenance and Repair
Level 1 Key Skills in Information and Communication Technology
Level 2 Key Skills in Application of Number
Level 2 Key Skills in Communication

Volvo Truck and Bus 2003-Present
Master Technician
Frontline Technician
Tachograph License

CAREER HISTORY
Volvo Truck and Bus 2003-Present
Role – Master Technician

Duties
• Diagnostic and Repair of HGV Vehicles
• Role of Supervisor when required
• Training of apprentices to a high level
• Dealing with customers, face to face and on the telephone
• Discuss work progress with workshop controller
• Plan work procedures using charts, manuals and experience
• Maintain high order of health and safety
• Maintain workshop IT systems
• Communicate with 3rd party repairers when required

HOBBIES AND INTERESTS
I have a high interest in anything IT related. I have my own home network setup, with a server, media network and various devices which are connected to the network. I like to expand my knowledge in all areas, I will always set myself something new to learn and also improve on previous skills. I like to keep fit by riding my bicycle every weekend and I also have my own track day car which I use as often as I can.
 
Problem is while im doing my CISCO CCENT, no one is going to employ me without ANY IT work experience..

My current profession is also very poorly paid. I mean I could work in a supermarket stacking shelf in the same crap hours I do for a little less money!
 
In my mind im thinking more long term to achieve what I call a decent job. Ideally I want to be a network admin/device support at some small business local to where I am. Just when I asked about best places to start in my CCENT thread, people suggested getting started in 1st line support.
 
Amleto said:
How complex are your workshop IT systems as mentioned in OP? If you could leverage that it would be good...
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We have the costing centre, workshop and parts dept. It all goes to our server room. Network wise I've had to fix the wireless system, run new network cables to new pcs and connect them. I've done nothing with the switches and routers in the server room. I've backed data up, reinstalled pc's, connected up VNC remote to our laptops to use the brake tester from the laptop. Also done software issues, which I've had to contact our help desk to resolve with patches (more our truck diagnostic software side). I know it doesn't sound major stuff to a hardened IT guy, but being as im just technically a spanner monkey I shouldn't be doing this stuff anyways. Its not my job.

I guess I sound insane wanting to quit my job where im classed as quite high up in the tree, however im lowly paid for what I do. Im on the same money as a newly qualified tech, so no extra money for master tech, I also work utterly crap hours which I hate (16:00-00:30).
 
That's why im applying for first line support in any area really. Just to get a foot in the door. As a mechanic there is no where to go.. Everything is roughly same pay and same hours. Also im thinking when im 50 do I really want to be working outside in the cold lugging heavy stuff around like my Dad is..
 
Scrutinize said:
With your current skills, assuming you really are competent and could supervise, if you aren't on £25k-35k in your current job then you should consider moving jobs not careers.
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no chance of that type of money around here. ive been supervisor and its £100 more a month
 
I do appreciate the advice, I cant really move away as my partner is a new teacher and hasnt long been in her job. her career is more important than mine. I can't quit full time work as I got a house etc so full time uni is out. Obviously what I had in mind is enter 1st line support, get my CISCO CCNA by the end of the year, then ive got more chance of getting even a crap network admin job with at least 1 year relevent work and a CISCO cert to prove im not a complete moron?
 
I had a look online and there is one or two jobs for small company network/it support role but even they ask for a year or two support experience. so you think im wasting my time with thr cisco stuff?

just to note ive been looking for a year for a better hgv fitting job and there is nothing out there better than what I got plus the hours are still the same
 
Richie said:
Strange about your current job. They are advertising a salary of £30,000-£35,000 for technicians up here - http://www.s1jobs.com/job/472555255.html
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volvo in scotland has always been the best paid and it has always been the best to look after its employees. the best paid around here at the moment and thats £14 an hour which includes shift allowance!
 
I've applied for a couple of positions now. Just waiting to hear back. Going to visit some places next week and have a chat, put the feelers out I guess. Ill keep you updated
 
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