Help with diagnosting BSOD

kristapsl

kristapsl

kristapsl

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Joined
8 May 2014
Posts
117
Location
Chichester
Hi.
Running dual screen set up (XV273 and XB271HU)
1600x
asus crosshair 6
2080ti
g skill trident z 3200 ram

Before problem surfaced have not changed hardware or updated drivers or added extra software

Getting blue screen when gaming (most of the time when going between screens or resizing a game but can also happen on game load, or just gaming) mostly 6 problems below. Also it can BSOD in couple minutes on load game or over 30 min gaming,
- event id 41, 117, 144 or 161
- "system service exception" or "critical process died"
- Also not every time dump file has been created (probably to make diagnostic even worse)

What I have done so far:
- Checked all the Temperatures - they are ok
- Removed all OC
- Bios update even tried last Bios what worked.
- Reseted many times rams, gpu
- Tried different pcie slots
- switched dp cables and connections
- run one monitor at the time
- Clean windows install + drivers
- Run different rams (done health checks) (one ram at the time), all healthy
- Checked hdd (run one by one, done health checks, installed on differend drives windows running only one drive), all good
- Run with minimum hardware, boot drive, one ram, pump (different configurations)
- run verifier, sfc / scannow, DISM /Online /Cleanup-Image /RestoreHealth nothing found/fixed
- installed drivers what been working before
- Run windows, with and without system updates

Strange things besides above:
-Couple times when entered Bios keyboard and mouse did not work. Had to restart pc to get them working
-when pc been turned on monitors wakes up in strange way now, wakes up main monitor shows asus logo, switches to other and shows some dots circling, and then back to main monitor for windows log in.
- might be because of bios update, but now have a white - blinking in main monitor at upper left corner before entering bios
- Sometimes when opening some aplication monitor (one or both) goes to sleep and takes a long time to awake.
- once when both monitors were conected on windows install half way through, before message "gathering info, it can take some minutes" main monitor went to sleep and windows install continued on other.


Any suggestions, advice, help, etc
 
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suggest you post this over at tenforums, lots of very helpful/knowledgeable people over there who know a lot about BSODs ~ there's a dedicated subforum to them.
 
After lots of installing and troubleshooting. Managed to get rid of BSOD. At least for couple hours of gaming.

Suspected reason Samsung 970 Evo 250gb nvme failed. Even shows as good.
Installed Windows on hdd once more, and have not seen bsod for now, but everything feels so slow.
 
Ziggystarduft said:
You've messed with the bios but have you tried running the ram at stock?
Early Ryzen can be fussy with higher ram speeds, I was only able to max it at 2933.
Click to expand...
Yes, first thing bsod started.
Never had a problem with 3200hz.

See above for possible solution to bsod. Will update after replacing nvme.
 
kristapsl said:
After lots of installing and troubleshooting. Managed to get rid of BSOD. At least for couple hours of gaming.

Suspected reason Samsung 970 Evo 250gb nvme failed. Even shows as good.
Installed Windows on hdd once more, and have not seen bsod for now, but everything feels so slow.
Click to expand...

That's a result but a pain. Are you in a position to dual boot to the NVME or send it back?
 
kristapsl said:
After lots of installing and troubleshooting. Managed to get rid of BSOD. At least for couple hours of gaming.

Suspected reason Samsung 970 Evo 250gb nvme failed. Even shows as good.
Installed Windows on hdd once more, and have not seen bsod for now, but everything feels so slow.
Click to expand...
It could even be the M.2 slot - i've had 2 boards which were extremely hard to diagnose due to a faulty M.2 slot (both presented with BSOD) - one exceptionally so as it only had the one slot but fortunately I had spare M.2 drives, but was a total new build so was still a bit ambiguous. (and NVMe drives are not the easiest thing to borrow :/ )

I'm not saying this is your problem, but if the new drive has stability issues, or is returned as fault free, it's something to consider.
 
Plec said:
It could even be the M.2 slot - i've had 2 boards which were extremely hard to diagnose due to a faulty M.2 slot (both presented with BSOD) - one exceptionally so as it only had the one slot but fortunately I had spare M.2 drives, but was a total new build so was still a bit ambiguous. (and NVMe drives are not the easiest thing to borrow :/ )

I'm not saying this is your problem, but if the new drive has stability issues, or is returned as fault free, it's something to consider.
Click to expand...
That's what I also considering. Hope not, but then I will see.

If that will be the case, then probably CPU and motherboard upgrade.
 
Again small update. Received other nvme drive. Installed in pc. It shows nvme but after a while disappears. Can not even start installing windows. If I restart straight away, no nvme found. Shut down PSU leave for a while. Again bios and windows installer sees nvme, but it disappears.
Dissasambled my son's pc, installed new and old nvme drives, can copy, play games no problem. When trying to install a windows, after selecting nvme drive getting 0x80070057 error.

So seems like mb? Or can it be cpu? Personally I do not think it is CPU as pc was running fine with HDDs installed.
Thanks good 8th October is not far away, seems like Asus x570 board incoming or should I go with other brand?
 
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