Thanks for replying so soon on a Sunday - I'm on a client site in Israel!
When I expand the server name in IIS, all I see is Application Pools and Sites. I was hoping to see Web Service Extensions and Default SMTP Virtual Server.
If I click on Application Pools, the main window displays the following:
ASP .NET v4.0
ASP .NET v4.0 Classic
Classic.NET AppPool
DefaultAppPool
The client has installed IIS and the .Net platform before I arrived. Any ideas how I can get those additional features to show? Thanks.