Help with making an official complaint.

Micropanic · 10 Jan 2009 at 08:50

Hey all,

I'm sure many of you know about the ridiculously vast amount of problems with the console, and in particular the PC version of Fallout 3.

I'm pretty much sick and tired with the way Bethesda has addressed this issue.. which is pretty much sod all; and I'm looking for help into making an official complaint to some sort of regulator that can look further into this.

Would the correct body be Trading Standards? or is there somewhere better?

Many thanks!

Viper² · 10 Jan 2009 at 09:10

Gaming Standards maybe?

Micropanic · 10 Jan 2009 at 09:35

Viper² said:
Gaming Standards maybe?

Never heard of them before!

Sent them an email asking them about it.

Cheers!

Tefal · 10 Jan 2009 at 09:38

only problems i had with FO3 was my gfx card overheating and dying.

XPE · 10 Jan 2009 at 09:39

I know of problems with the ps3 version of Fallout 3, but I can’t think of any major problems for the pc version.

montymint · 10 Jan 2009 at 09:56

i never had any major issues with FO3 on either console or pc :confused:

Micropanic · 10 Jan 2009 at 09:56

XPE said:
I know of problems with the ps3 version of Fallout 3, but I can’t think of any major problems for the pc version.

http://fallout.wikia.com/wiki/Fallout_3_bugs

XPE · 10 Jan 2009 at 10:13

And how many of those bugs have effect you ?

Teki187 · 10 Jan 2009 at 10:19

Either I'm stupidly lucky or those bugs don't exist, because my experience of Fallout 3 was bug-free apart from the usual AI pathing problem.

bloodline76 · 10 Jan 2009 at 10:40

Teki187 said:
Either I'm stupidly lucky or those bugs don't exist, because my experience of Fallout 3 was bug-free apart from the usual AI pathing problem.

I think I am lucky too then.

I had a bug free experience with the game and thought overal it was a fantastic game. Best Ive played in years for originality.

Be serious mate what do you think they are going to do about your complaint? I think you should maybe worry about more important things in life other than a game that was not up to your satisfaction.

Micropanic · 10 Jan 2009 at 10:41

XPE said:
And how many of those bugs have effect you ?

No idea, I can't even get past clicking 'New Game' without it freezing on me.

And I've tried everything that Bethesda told me to do to fix it, fixes that the community have posted and popular fixes by crackers like the one by Skullptura and none of them worked.

Many, many people have the same problem, others get varying problems that make the game nigh on unplayable and the game has been out for 4 months now with no fix.
To buy something that you can't even use is frustrating, to be on the 4th month since it's release still waiting for a patch (with extremely little communication from Bethesda on their own forums or otherwise) is ridiculous.

I'm a patient person but being unable to actually use something I paid for, for nearly half a year.. something needs to be done.

Micropanic · 10 Jan 2009 at 10:52

bloodline76 said:
I think I am lucky too then.

I had a bug free experience with the game and thought overal it was a fantastic game. Best Ive played in years for originality.

Be serious mate what do you think they are going to do about your complaint? I think you should maybe worry about more important things in life other than a game that was not up to your satisfaction.

This may sound ridiculous, CRAZY even.. perhaps I deserve to be in an asylum for this next sentence:

When I pay for something I expect it to WORK!

Obviously, there's always going to be problems with software especially with an infinite amount of different rigs and system setups, but 4 months down the line since release and they haven't even addressed the issue is preposterous.

Moderators have locked my topic on the official forum on the grounds that petitions are not allowed on their forums.. basically criticism towards the company is not allowed

I love Bethesda for making games I really enjoy, but like most companies their customer relations are extremely poor and their committment to their products are equally poor.

ins0mn1ac · 10 Jan 2009 at 10:56

I got about 30 hours of Fallout3 under my belt without any of these bugs you mention.

bloodline76 · 10 Jan 2009 at 10:58

Micropanic said:
This may sound ridiculous, CRAZY even.. perhaps I deserve to be in an asylum for this next sentence:

When I pay for something I expect it to WORK!

QUOTE]

Yes that is fair enough but this issue is not effecting everyone. I played straight through the whole game, no bugs, no performance issues. No problems.

In fact I thought the game was flawless compared to some of the releases lately.

I think I would have to be CRAZY to complain about the game personally.

Shamikebab · 10 Jan 2009 at 12:24

I've never even heard of any bugs :confused:

pieplough · 10 Jan 2009 at 12:29

Same here, played great for me. Really enjoyed it too

Toekiller · 10 Jan 2009 at 12:48

Tried it on a different machine? Have you nuked your machine?

Theguy · 10 Jan 2009 at 13:11

Mine crashes randomly between 30seconds of gameplay to like 5hours worth of gameplay... very odd eh? :/

Tombstone · 10 Jan 2009 at 13:11

Played it right through multiple times, guess I have logged over 100 hours on the game so far, havent encountered any bugs at all. Not saying that there arent any, just that I havent had a single one. All in all its been one of the best games I have played recently in regards to bugs.

Probably not the news you want to hear, but I think your efforts are wasted, nothing will come of the official complaints. There is a huge fundamental difference between a product not working at all, and a product not working under certain circumstances (circumstances in this instance being systems). Had it been a product which wasnt working at all, then you may have a good chance, but the truly enormous majority of folks (this one thread being just a single very small example of evidence of it) around the globe arent having any significant issues at all, and that will heavily weigh against the impact of any official complaint

Micropanic · 10 Jan 2009 at 13:24

Tombstone said:
Played it right through multiple times, guess I have logged over 100 hours on the game so far, havent encountered any bugs at all. Not saying that there arent any, just that I havent had a single one. All in all its been one of the best games I have played recently in regards to bugs.

Probably not the news you want to hear, but I think your efforts are wasted, nothing will come of the official complaints. There is a huge fundamental difference between a product not working at all, and a product not working under certain circumstances (circumstances in this instance being systems). Had it been a product which wasnt working at all, then you may have a good chance, but the truly enormous majority of folks (this one thread being just a single very small example of evidence of it) around the globe arent having any significant issues at all, and that will heavily weigh against the impact of any official complaint

The best evidence I can give for people having problems is the official forum section:

http://www.bethsoft.com/bgsforums/index.php?showforum=35

You can see from the earliest threads just after the game releases (October) people had the same problems we do now 4 months later.
321 pages of various problems with no fixes.

Help with making an official complaint.

Pet Northerner