Help with NTL/Virgin Modem

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My current configuration is: Outside Cable, drilled through the wall to an internal Junction type box (screwed to the wall inside the house), short NTL cable, NTL Cable Modem, Ethernet cable, Computer.

I’d like to reposition the computer to another room of the house by having the internal junction box moved to an upstairs bedroom. As such I would not need any additional outside cable; if anything the cable would be too long.

Does anyone know if the internal junction box can be moved in such a way, ie drill a different hole, re-route the cable and reposition the Internal Junction box? Does the internal junction box play any other role other than being a connection point? Would NTL have a complaint?

Alternatively, as I really don’t know anything about these things, would I be able to use a cable less router from the NTL Modem? I don’t have a network card in my computer so I’d probably need one of those? That way I wouldn’t have to have the thing moved but it would be a bit of any eye sore, with the junction box, cable Modem and router sat in a corner of a downstairs room. At present I get good connection from NTL and listening to people I work with they often seem to get problems with their land line cable less routers.

Any advice would be gratefully received.
 
Does anyone know if the internal junction box can be moved in such a way, ie drill a different hole, re-route the cable and reposition the Internal Junction box? Does the internal junction box play any other role other than being a connection point? Would NTL have a complaint?
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You can't tamper with this yourself.

Just get a long Ethernet cable and run that into the room with the computer.
 
Thanx

Unfortunately with the layout of the house that would be almost impossible. I wouldn’t be able to “raise” the Ethernet cable without making an almighty mess with coving to the ground floor ceiling etc. It would certainly be much better if I could get the junction box moved upstairs. The external cable runs from the front of the house up and over the garage and then down to where it is now, the downward bend in the cable being almost exactly where I’d like the junction box to be placed.

Does anyone know if NTL/Virgin will send their own guys to do the job on payment?

The modems they are supplying now all seem to be wireless.
 
The modems they are supplying now all seem to be wireless.
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No, they're not.

You can get them to move it for you, yes. What they normally do is add a new box upstairs and run a cable from the old to the new.

If that fails you'll need to get a Router and Wifi card.
 
Thanx, I see what you mean I was thinking that the items shown on the link below were both a modem and a router? Quite obviously they're not.

http://allyours.virginmedia.com/html/internet/wireless.html#grouter

I phoned NTL a few minutes ago, they said that they charge £99 to do the job, to which I replied it would be cheaper for me to cancel my current terms, rip out the wiring then start a new contract and pay the £20 odd pounds for a new router......... they didn't like that one. I asked if I were able to get a 3rd party engineer to do it for me and they said "yes" but added that if it didn't work, I'd have to pay for an NTL engineer to rectify the problem. I wonder if Richard Branson reads these forums?
 
Thanx but I still have a few more questions:

My friend Richard Branson, well, he sent me this message some time ago and he addressed me by my first name, even though we’ve never been formally introduced.

“To make sure you're always getting the most out of the fast changing internet world, we've been speeding up your service. We've already upgraded customers from up to 4Mb to up to 10Mb and now it's your turn. We'll be boosting your broadband from up to 2Mb to up to 10Mb. But who says we need to stop there?”

I haven’t got a clue how fast it actually works but if I were to go down the suggested route of “ D-Link DKT-110 54Mbps Wireless G Cable Starter Kit” would I not experience a significant slow-down? 54Mbps must be much slower than the existing cable, would it not?

The Virgin site now offers “new” customers the Netgear WNR2000 (overclockers are selling it: http://www.overclockers.co.uk/showproduct.php?prodid=NW-151-NG&groupid=46&catid=1014&subcat= ) but in Virgin’s small print state that even with using that router there will be a loss of performance.

My mother board is an Asus P5K SE/EPU, when I ordered the configuration I didn’t ask for a wireless/network card.

If I were to consider the Netgear WNR2000 300Mbps Wireless-N Cable Router what else would I need to purchase in the way of cards etc? Are they easily fitted, does it involve altering the BIOS (which would be way beyond my capabilities) etc?

Would it then look like: Wall, Junction box, Short NTL cable, NTL Cable Modem, Short Ethernet Cable (if one can be purchased that is), Netgear Router? And upstairs my computer just plugged into a wall socket and the wifi/network card would interact with the Netgear Router with little noticeable downgrade in performance?

Eggcup, I'd be interested to know if you make any headway with Virgin, you could always ask to speak to my friend Richard, just tell him you and him have a mutual friend;)
 
You will only have a 10Mb connection, So a 54Mb router is 5x faster than you actually need.

If you buy the starter kit I suggested you wouldn't have to buy anything else, It comes with everything you need to get started. Router, USB Reciever for your PC and an ethernet cable for your modem.
 
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