Help with PC not booting into W10

TonyM19

TonyM19

TonyM19

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Hi

Advice required on what I thought was going to be a straightforward problem. I can’t claim to be an expert on this so forgive me if I’ve overlooked something dead simple, it’s been a while since I’ve had to do anything like this

My Dad’s PC has been hanging at the W10 boot screen. It’s a prebuilt PC from OCUK and is about 7 years old. I upgraded it to boot from an SSD about 4 years ago and had no issues with it since then. The system will go into Automatic Repair and eventually (several hours later) has booted. It initially did this about 4 weeks ago and ran ok for about 3 weeks. It started playing up again last week. I thought that I would just re-install W10 from DVD as I did about 3 months ago with my own PC. When I go into the BIOS to set the DVD as the first boot device there is only a CD-ROM option available and I am almost certain that the PC has a DVD drive. It even says that it is a DVD drive n the BIOS. If I set this as first device, there is some activity on the DVD for about 3 minutes then the system freezes on a blue screen. I had researched earlier today (on the Storage forum) on a new SSD drive, but that’s no use if I can’t boot from the DVD.

The mobo is a Gigabyte GA-EX58-UD3R. I can’t see any option to boot from USB – I think that’s another option to download W10 onto. It has a default option to boot from a floppy drive! It does have options for USB –Floppy, USB – CDROM but I have no idea what that means.

Any suggestions greatly appreciated, but it will be tomorrow before I can get back over to my Dad’s to try them out.

Cheers
 
Hi

Just to clarify, the W10 DVD is working fine as I have just checked it on another PC.

Any help/suggestions gratefully received.
 
If you plug a bootable USB stick in, will appear so that's why you can't see it at the moment because there is no USB stick in the machine (That is bootable). Do you have happen to know what CD drive it is? It should be an issue with that not being detected by the BIOS properly, try replugging it in as well it could be a dry connection.
 
Thanks for the replies.

I tried disconnecting components one at a time to eliminate them. It was the original 500GB HDD that seems to be causing the problem. Everything is working now its disconnected.

He's pretty good at backing up his key documents on an external 1TB HDD but I'll bear Macrium in mind.

He just has to decide if he needs to replace the original HDD or if the 256GB SSD and the external drive will do him. I reckon, that for his usage (general office stuff/browsing - used to play some flight sims but not any more), he'll be fine.

Cheers
 
FYI you can use macrium to create an image of your system once you are done with your installation and happy with everything. This way next time you just re-apply this image back rather then installing windows, softwares, drivers and so on. Its easier and takes less time...
 
I suspect motherboard issues. Download the most recent bios for that board to a usb stick on another computer then flash the bios (you do this IN the bios) which you say you can get into.

You might also want to re-seat everything in there, basically take it apart and put it back together again. I think your motherboard is borked though.
 
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