I've spent much of this morning on the phone to various companies, and that's not gone well. So it seems worth trying here as well.
I currently have both adsl & line rental with Be*, and I'd like this to continue. Renting my current flat and the next one, managed by an estate agent.
I'm moving into my new home on the 10th Feb. The previous tenant has a BT phone line there, which is active until the 27th. Or until they remember it's there and cancel it. I don't know their number. This has proven terribly confusing for BT customer services.
I don't want to deal with BT. I especially don't want to sign a twelve month contract with them, or pay £140 or so to "reconnect" the line.
Adsl is the only option for internet (well, except mobile) in the new place, and all adsl needs is a live phone line in my name. So, how should I get said phone line?
Any advice would very much be appreciated, I'm astonished by how difficult this is proving to be.
I currently have both adsl & line rental with Be*, and I'd like this to continue. Renting my current flat and the next one, managed by an estate agent.
I'm moving into my new home on the 10th Feb. The previous tenant has a BT phone line there, which is active until the 27th. Or until they remember it's there and cancel it. I don't know their number. This has proven terribly confusing for BT customer services.
I don't want to deal with BT. I especially don't want to sign a twelve month contract with them, or pay £140 or so to "reconnect" the line.
Adsl is the only option for internet (well, except mobile) in the new place, and all adsl needs is a live phone line in my name. So, how should I get said phone line?
Any advice would very much be appreciated, I'm astonished by how difficult this is proving to be.