Help with r9 390 installation

[lamps]

Hoping i can get some help with this issue.

I just received my 390 this morning - https://www.overclockers.co.uk/showproduct.php?prodid=GX-178-PC

When i insert the 390 my monitor remains black (no signal). If i replace it with my AMD 7950 then everything boots fine.

I've uninstalled the old drivers.
My mobo is "Gigabyte Z77X-D3H Intel Z77"
My psu is a "Corsair TX750"

Any help appreciated.

Thanks

 

[TheMorningStar]

Try reseating it a few times, use a few of your PCIE slots just in case. Really looks like a dead card though assuming everything was connected properly.

Try different display outs if you can, if you're using DVI use HDMI or DP etc

 

[JoeTheBane]

If it doesn't work in other pcie slots than it could be DOA, do the fans on the 390 spin up at all?

 

[lamps]

All the fans spin up.

I'll try another slot and see if that helps

 

[LoadsaMoney]

Running the latest BIOS for your board, may just need an update ?

 

[wazza300]

Running the latest BIOS for your board, may just need an update ?

+1 you'll need latest bios to get the gpu working

download bios from gigabyte website extract it to a usb stick and flash through q flash

make a note of any bios/oc settings beforehand as it will reset them

unplug gpu and use your 7950 to flash the bios then install the gpu again

 

[lamps]

thanks for all the suggestions.

Go for "F18i"? http://forums.overclockers.co.uk/showthread.php?t=18575768

 

[lamps]

working perfectly. Thanks all!!

 

[Lokken86]

working perfectly. Thanks all!!

Same thing happened to me. I was just about to tell you the solution but loadsa got in first . Enjoy the card.

 

[LoadsaMoney]

working perfectly. Thanks all!!

Good stuff, enjoy your new card

 

[docsonic]

Hi I thought I'd jump in here to start with rather than making a new thread.

I want to buy an r9 390 & my mobo is an msi GD53 (bios 1C0) with an 15 2500k.

Will I need a bios update to run this gpu do you think?

Cheers

 

[meldarthx]

Hi I thought I'd jump in here to start with rather than making a new thread.

I want to buy an r9 390 & my mobo is an msi GD53 (bios 1C0) with an 15 2500k.

Will I need a bios update to run this gpu do you think?

Cheers

I would say yes

 

[docsonic]

I suppose a rule of thumb is to not update your bios unless it's to resolve a problem so maybe I'll roll the dice & hopefully I won't have any boot issues...

 

[BISH422]

Same question from me, my motherboard asrock Z77 extreme 4 , i'm running the last BIOS released ( 2.90), but that was released 7/23/2013.
Would i have any issues running a r9 390 ???

Thanks in advanced

 

[meldarthx]

Same question from me, my motherboard asrock Z77 extreme 4 , i'm running the last BIOS released ( 2.90), but that was released 7/23/2013.
Would i have any issues running a r9 390 ???

Thanks in advanced

I'd say try to install if you're getting black screens like above; then update bios

 

[docsonic]

I've decided against upgrading for now. Going to wait for price drops next year & upgrade from sandybridge at the same time. Too much evidence of problems/bricked mobos for me to risk upgrading (in order to get me8 i have to upgrade to a bios that is only meant for ivybridge)

Chances are that it would be ok but I can't risk that atm.

 

[BISH422]

I'd say try to install if you're getting black screens like above; then update bios

Thats the question, i have the latest bios released but was back in 2012. i have a 7970 now would there be any issue running a newer gen card?