Help with Samsung S24A350H

hornett · 15 Nov 2011 at 17:08

Ok about to send this thing back its annoying me

Anyone have one of these, is there anyway to make it more secure in its stand. It seems to me to just sit on the neck of the stand and nothing more so when you lift the monitor to move it that stand gets left behind.

Hoping I'm being a complete noob and there is some magic way to get it to click in

GoggleZ · 16 Nov 2011 at 10:35

think I will be watching this post too as I have just ordered one of those!

Disapoints me that the monitor has no way to wall mount

- is that correct?

PCM2 · 16 Nov 2011 at 10:49

hornett said:
Ok about to send this thing back its annoying me

Anyone have one of these, is there anyway to make it more secure in its stand. It seems to me to just sit on the neck of the stand and nothing more so when you lift the monitor to move it that stand gets left behind.

Hoping I'm being a complete noob and there is some magic way to get it to click in

That doesn't sound right. Could you take a photograph? Is it the attacment of the neck to the monitor or the neck to the stand that's the issue? If it's the neck to the monitor (via the little bit of neck that's left on the monitor and is fixed) that it sounds as if the plastic has been warped or was malformed at the factory - it should be quite a tight fit and the stand shouldn't just come off like that.

hornett · 16 Nov 2011 at 20:37

Here you go: https://picasaweb.google.com/jason.hornett/Monitor?authuser=0&feat=directlink

Looks like something is missing but no idea what. Reading the instructions is shows after screwing the neck to the base, the monitor just pushes on.

Feels like it should click into place but it doesn't. If I lift the monitor it comes away from the stand

hornett · 16 Nov 2011 at 21:00

Noticed that I have the same style base on my Sammy monitors in work so pulled the monitor from base and seen what I am missing

https://picasaweb.google.com/lh/photo/-m_JrgfOXsSJWu_EPABVRQ?feat=directlink

Checked the box and there is nothing in there lose, and their is not mention of this part being needed during the installation instructions

Think I will email OC guys and see if they have one then can post me, really don't want to RMA this thing just for that small part being missing

Invasion · 17 Nov 2011 at 10:38

Apart from the stand how do you find it ? I was just about to order the 22" version

Hope you get it sorted mate

hornett · 17 Nov 2011 at 15:26

The screen itself it stunning once you set it up, wasn't plug and play though had to mess around with scaling in CCC to get it working, which required a trip to Google