help with sound issues on elgato hd60

manering · 23 Dec 2014 at 15:10

Hi chaps hopefully this is ok in this section

santa came early and brought me and elgato capture card but im having no end of problems with sound. I will only be using it for pc capture no consoles

I can only get it to play my voice and a very muffled game sound. i just cant seem to get it to play good quality sound of anything apart from my voice.

do i need to run a program with it to sort out the sound locations or something..

currently i have the standard setup ie hdmi from gpu to hdmi input on elgato along with the usb provided.

any help would be appreciated thanks in advance

Divine Pain · 23 Dec 2014 at 21:34

Have you tried defaulkt settings through the "Device" and "Live Commentary" tabs?

manering · 23 Dec 2014 at 21:46

the only way i can record my game play sound and voice is to have the elgato as the default device however i cant then here gameplay, i can only here people in teamspeak!

as soon as i set my speakers back as default i hear everything as normal but the elgato only picks up my voice

biuro74 · 23 Dec 2014 at 22:12

Did you try this:

https://obsproject.com/forum/threads/no-sound-with-elgato-gamecapture-hd-and-other-problems.4897/

?

Wich Elgato model you've got ?

manering · 23 Dec 2014 at 22:27

biuro74 said:
Did you try this:

https://obsproject.com/forum/threads/no-sound-with-elgato-gamecapture-hd-and-other-problems.4897/

?

Wich Elgato model you've got ?

i have the hd60

I cant find an option to change sound as in your link

Spuddy · 23 Dec 2014 at 23:50

Oh man, this sucks. Report back on if you get it sorted or not.

Planning to get one of these myself but now Im put off..

Divine Pain · 24 Dec 2014 at 21:51

Have you got this box unchecked?

Divine Pain · 24 Dec 2014 at 22:00

Also, do you have AMD/HDMI sound drivers installed? Make sure that is updated to latest drivers and make sure it is configured right in Device Manager>Sound.

If that doesnt help then, sorry and best of luck!

manering · 26 Dec 2014 at 21:38

Divine Pain said:
Also, do you have AMD/HDMI sound drivers installed? Make sure that is updated to latest drivers and make sure it is configured right in Device Manager>Sound.

If that doesnt help then, sorry and best of luck!

im going to do the above now as i have hdmi sound drivers uninstalled and i have the elgato settings to other

im a bit confused because i can get it working but i can here sound.. everytime i here sound the elgato doesnt.