HELP - XP Police Antivirus !!

MoRT489

MoRT489

MoRT489

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Joined
21 Aug 2006
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A friend of mine seems to have been infected with the trojan "XP Police Antivirus". She is running AVG which is up to date so not sure how it got in but anyway, we need to get rid of it. Anyone got any fixes?

I'm going to recommend she use Avast going forward cos i have been happily using that for a couple of yrs now. Other thing i could suggest is CCleaner but if anyone knows how specifically to remove this Carp, plz post!

TIA
 
Try Ad-Aware aswell. Brilliant software and has got rid of many things that have got past my antivirus(norton at the time) Never had any problem now ive moved to Eset Nod32 Internet Security. Hope that helps
 
Malwarebytes and Superantispyware are the best current anti-spyware apps. I'm afraid the likes of Spybot and Adaware have been left in the traps.

AVG has been stuck in the traps for ages too - get Avira or even Avast AV installed instead.
 
None of the above will help unless you first tell her to Turn Off system restore ;)

So,

Turn Off system restore & Reboot.
Run Ad aware SE FULL scan & delete all it finds.
Run Super antispyware free edition FULL scan & delete all it finds.
Run Avast & delete all it finds.
Reboot.
Run Ad aware SE QUICK scan & delete all it finds.
Run Super antispyware free edition QUICK scan & delete all it finds.
Turn On system restore.
Reboot.
Happy computer.
 
As above, followed by installing NOD32 :D

Oh and resetting IE security settings is also a good idea.
 
I forgot something but now I have forgotten what it was I forgot :confused: + :o
Hoping this will remind me, Hang on.

O Yer make sure you tell her to Scan all the progs after she downloads them & then once installed Updates them all before she runs/uses them.

Woohooo got there in the end.
 
Anything you would add/change about these instructions? Also is it worth running CCleaner for good measure?

1. Turn off System Restore
- Click Start, right-click My Computer, and then click Properties.
- In the System Properties dialog box, click the System Restore tab.
- Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.
- Click OK.
- When you receive the following message, click Yes to confirm that you want to turn off System Restore:
"You have chosen to turn off System Restore. If you continue, all existing restore points will be deleted, and you will not be able to track or undo changes to your computer.
Do you want to turn off System Restore?"​
- After a few moments, the System Properties dialog box closes.

2. Reboot

3. Download Ad Aware SE, Super antispyware free edition and Avast from Download.com

4. Scan each downloaded file (right click and scan with AVG)

5. Install Ad Aware SE (reboot if prompted). Download the latest updates

6. Install Super antispyware free edition (reboot if prompted). Download the latest updates

7. Install Avast (reboot if prompted). Download the latest updates

8. Uninstall AVG (reboot if prompted)

9. Run Ad aware SE FULL scan & delete all it finds

10. Run Super antispyware free edition FULL scan & delete all it finds

11. Run Avast & delete all it finds (this could take a few hours)

12. Reboot.

13. Run Ad aware SE QUICK scan & delete all it finds

14. Run Super antispyware free edition QUICK scan & delete all it finds

15. Turn on System Restore
- Click Start, right-click My Computer, and then click Properties.
- In the System Properties dialog box, click the System Restore tab.
- Click to clear the Turn off System Restore check box. Or, click the Turn off System Restore on all drives check box.
- Click OK.
- After a few moments, the System Properties dialog box closes.

16. Reboot

17. Defrag

Happy computer :-)
 
Yes... Make sure you delete all the registry files!!!

See my post above and under XP Police Antivirus Manual Removal Instructions Do step 2. making sure you copy everything in the scroll box for the registry keys including Windows Registry Editor Version 5.00

Also use malwarebytes anti malware instead of super spyware, iv found it easier to use and more effective. Make sure you update it before you use it though!

hope this helps
 
Step 1.Turn off System Restore

- Click Start, right-click My Computer, and then click Properties.
- In the System Properties dialog box, click the System Restore tab.
- Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.
- Click OK.
- When you receive the following message, click Yes to confirm that you want to turn off System Restore:
"You have chosen to turn off System Restore. If you continue, all existing restore points will be deleted, and you will not be able to track or undo changes to your computer.
Do you want to turn off System Restore?"
- After a few moments, the System Properties dialog box closes.

Reboot

Step 2. Download http://www.malwarebytes.org/ and update it. Also update AVG.

Step 3. Remove it

Do this http://www.enigmasoftware.com/suppor...virus-removal/ from XP Police Antivirus Manual Removal Instructions.

Step 4. Boot up in safe mode and then run a full scan with both AVG and Malwarebytes to make sure everything has been deleted.

I know I have run the scans last but this is just the finite way of checking step 3.

this is exactly what I did and it worked fine first time.

P.S Leave system restore turned off and just get acronis for free and create yourself a good image to restore too :)
 
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