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PermaBanned

PermaBanned

PermaBanned

Soldato
Joined
7 Jul 2009
Posts
16,234
Location
Newcastle/Aberdeen
Well i recently set up a new PC for somebody, and after a few driver niggles it seemed to be working fine so i left them to it. But i just got a ring from them saying that whenever they use the home phone it kicks the computer offline. I don't see why this is happening, i just replaced their ADSL filter and the modem is the SpeedTouch 330. Ideas?

One thing i did notice though is that connecting to the internet only worked by selecting 'dial up', when there was another option. This was in the Vista 'Connect to a network' window, and i don't know if it's just because i'm not used to using a wired connection or if the modem is faulty. Thanks for your help :)
 
It's a brand new filter, so i doubt that's it. Was so much clearer on the line than the old one. It worked before though, so i don't see how it would be the wiring.

I used the modem because they already had it, it works and it's all they need. The PC is right next to the phone socket so wireless is pretty pointless really. Bit of a hassle getting Virgin to get them one anyway...
 
Since it worked before in the same socket i'm almost certain it's not the wiring. Probably is the master anyway. Tried it with my 330 and it's exactly the same.

So yeah, next step is probably to get a free router. Thanks.
 
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