Helpdesk Software

[casperjr]

Hello

I have been tasked to look into helpdesk software.

I work in a small IT firm with a number of different clients on a number of different sites.

I have used a number of software for the purpose of helpdesk and call logging in different jobs such as,

Infra
Track-IT
ServiceCentre

However these have been dismissed for either being aimed at large IT dept's or cost in the case of Track-IT.

I have been looking at nethelpdesk - http://www.nethelpdesk.com/

So far from first look and feel it's looking OK and the cost isn’t too much.

Have anyone got any other ones worth a look or worth avoiding with a barge pole.

Thanks